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INFINITI Of Orland Park
Orland Park, IL
813 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 812 reviews
July 17, 2023
Hassan was great! He is very professional and came outside to the lot immediately when he saw me exit my vehicle. He asked me if I needed help or if I had any questi He is very professional and came outside to the lot immediately when he saw me exit my vehicle. He asked me if I needed help or if I had any questions and the rest is history. I purchased my new 2023 Qx60 on the same day. Thank you Hassan! More
by ADAMSVICKY76
Verified CustomerEmployees Worked With
Anthony Paramo, JJ Vock, Hassan Yasin
July 16, 2023
Each time I got my car back there was a different issue. I picked my car up yesterday and now my ac is blowing heat. So disappointed, I trusted them with my vehicle. I picked my car up yesterday and now my ac is blowing heat. So disappointed, I trusted them with my vehicle. More
by MDICKERSON100
Employees Worked With
Justin
July 16, 2023
I received Excellent service from Justin. He was knowledgeable and he took the time to tell me about certain features about my car I did not know. I truly appreciated all of his help. I pur He was knowledgeable and he took the time to tell me about certain features about my car I did not know. I truly appreciated all of his help. I purchased my car in September of 2022 on a Saturday evening from your Hoffman Estates dealership and no one told me about any of the features of the car. I did not know how to turn on the headlights so I drove home without the light on. I take my car for service in Orland Park because the people are friendlier. My service rep at Hoffman Estates was not the nicest person. People like Justin make it worth while to drive to Orland Park. More
by yvetta.clark
Employees Worked With
Justin
July 13, 2023
I have been a customer for years, I bought my first Infiniti from CarMax but based on the quality of service and professionals, I switch the Ziegler . I will keep going back. Thanks Mike and the enti Infiniti from CarMax but based on the quality of service and professionals, I switch the Ziegler . I will keep going back. Thanks Mike and the entire service team, they do an excellent job. More
by Anastasia
Employees Worked With
Mike
July 13, 2023
There was no car loaner available for service that cost $1500. Lexus dealership always provided me with a loaner for services that cost much less than $1500. Repair was delayed by a day. Cost much higher t $1500. Lexus dealership always provided me with a loaner for services that cost much less than $1500. Repair was delayed by a day. Cost much higher than other places for the same repair. More
by ETORANGAN
Employees Worked With
Service department
July 12, 2023
Not a fan. Never been comfortable with the people there. Different and less professional. Rarely see the same people twice so there's no relationship building. Never been comfortable with the people there. Different and less professional. Rarely see the same people twice so there's no relationship building. More
by dmtm629
Employees Worked With
Justin in service was nice
July 11, 2023
We have been customers at OP Infiniti for 30 years. We have always been happy with the service there and intend on purchasing our vehicles there for many more years. We have always been happy with the service there and intend on purchasing our vehicles there for many more years. More
by Jbutlerriskmanagement
July 08, 2023
A very friendly environment. Sales Associates are knowledgeable, worked tirelessly to win you over. Every person I met was courteous. Sales Associates are knowledgeable, worked tirelessly to win you over. Every person I met was courteous. More
by Catsobere
July 07, 2023
Everyone was very professional,respectful, friendly, and willing to assist us. Natalia is an amazing young lady. Natalia really went up and beyond to help us meet our goals. Natalia is very professional, re willing to assist us. Natalia is an amazing young lady. Natalia really went up and beyond to help us meet our goals. Natalia is very professional, respectful, friendly , ready, and willing to assist us and Natalia is a very patient person she didn't rush us. Again thank you Natalia. Be safe and enjoy the holiday. Clory and Chris More
by clorybscott
