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INFINITI Of Orland Park
Orland Park, IL
753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 753 reviews
April 10, 2022
I have been coming to this dealership sense since I bought my 1st car. Over the years I have gotten to know the service techs, so when I go in I'm not a stranger and it is a warm experience. bought my 1st car. Over the years I have gotten to know the service techs, so when I go in I'm not a stranger and it is a warm experience. More
by C.Clark
Employees Worked With
Austin, Tim and Mike
March 04, 2022
We located the car after an extensive on line search that filtered for make, model, age, miles and price. Our choice at this dealership was a super deal. We drove in from another state, managed a trade and filtered for make, model, age, miles and price. Our choice at this dealership was a super deal. We drove in from another state, managed a trade and purchase, and drove home same day. We found sales rep, Ashley, very patient, personable, and persisted on our behalf. We strongly recommend the Ziegler family of dealers. We got a great deal on an exceptional car! More
by Bill
Employees Worked With
Ashley
January 31, 2022
SALESPERSON VERY PUSHY,AND SETTING VERY POOR.NO SAFETY PROTOCOL,NO STAFF WAS WEARING MASKS.A SALESPERSON CALL MY HOME,AND I GUESS HE FORGOT WAS WAITING ON PHONE HE TELLING HIS COWORKER CALL THESE xxxxxxx PROTOCOL,NO STAFF WAS WEARING MASKS.A SALESPERSON CALL MY HOME,AND I GUESS HE FORGOT WAS WAITING ON PHONE HE TELLING HIS COWORKER CALL THESE xxxxxxx BACK...; More
by weezy9744
Employees Worked With
MATEEN SEN
January 09, 2022
So, I go on there website, pick out a car, get my vehicle appraised by there site, was all good, now this is where the fun starts, I, tell them I’ll be back the next day on said vehicle, go in there to the d appraised by there site, was all good, now this is where the fun starts, I, tell them I’ll be back the next day on said vehicle, go in there to the dealer someone else is buying it, that’s not the problem tho. Salesman or Manager or whatever his title start jacking around on appraisal, so I tell him I need to get back home, he says I’ll call you within the hour with the info. Still waiting. Now the good part of my story is Lexus of Orland Park, did all the same that I did with Infinity except they honored their appraisal, plus a 1000 dollar Military discount and 350 dollar Costco discount, which were not available at Infinity, so instead of driving a QX 60 I, am now driving a Lexus RX 350 F Sport. More
by rmg16744
Employees Worked With
Dan Basic and Mateen Sen
January 02, 2022
I arrived at my appointment times the service advisory said i didn't have appointment. He looks at my phone there's an appointment but computer schedule wasn't working if u don't mind waiting we wii see u said i didn't have appointment. He looks at my phone there's an appointment but computer schedule wasn't working if u don't mind waiting we wii see u it's a 2hr. So i waited and i was happy with the services. Thanks u More
by mslexus2004
Employees Worked With
Austin
