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INFINITI Of Orland Park
Orland Park, IL
685 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 685 reviews
July 27, 2021
This dealership has been servicing my vehicles since 2016 and I've never had an issue with the work. I appreciate them taking care of me and my truck. and I've never had an issue with the work. I appreciate them taking care of me and my truck. More
by KeshaH
Employees Worked With
Austin
June 17, 2021
Very friendly very courteous they know what they’re talking about and they really do look into what’s wrong with it and they do call you back and tell you what needs to be fixed when it will be fixed a talking about and they really do look into what’s wrong with it and they do call you back and tell you what needs to be fixed when it will be fixed and how long it would take . They told me it would be done on Friday and they called me on Thursday told me it was done More
by Papadoc
Employees Worked With
Blake
May 02, 2021
Very knowledgeable and customer oriented. They do a good job of keeping their customers informed of the work that's being done throughout the process job of keeping their customers informed of the work that's being done throughout the process More
by C. Woodson
Employees Worked With
All
January 13, 2021
Excellent dealership from sales to service. They have quality people who do their jobs right the first time. I have purchased three vehicles here and have never been disappointed. quality people who do their jobs right the first time. I have purchased three vehicles here and have never been disappointed. More
by evaml1022
Employees Worked With
Service manager Mike
December 19, 2020
I feel like they made money off tire rotation I didn’t ask for also and loose taillight unsatisfactory guy told me they checked other QX50 and all them has this issue but didn’t show me makes me think 🤔 ask for also and loose taillight unsatisfactory guy told me they checked other QX50 and all them has this issue but didn’t show me makes me think 🤔 otherwise I hate being lied too More
by Timeus
Employees Worked With
N/A
November 12, 2020
I’ve been going here for a few years now and only had to have my oil changed and tires rotated. The representative Michael has been doing a great job keeping me informed on what’s going on with my vehicle w have my oil changed and tires rotated. The representative Michael has been doing a great job keeping me informed on what’s going on with my vehicle while waiting in the waiting area. More
by Tonya
Employees Worked With
Michael
October 13, 2020
Good service, very Hicks, clean, timely.Customer service Good service, very Hicks, clean, timely. Customer service area was clean, comfortable but needed a snack area. Updated on progress in timely fashion Good service, very Hicks, clean, timely. Customer service area was clean, comfortable but needed a snack area. Updated on progress in timely fashion and frequently More
by jdeluca51
Employees Worked With
Michael
