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INFINITI Of Orland Park

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.6
787 Reviews
Contact Dealership

8751 W 159th St

Orland Park, IL

60462

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Showing 787 reviews

November 07, 2024

They kept you informed of what was going on with the car . The coffee bar was great More

by OSAFFOLD71
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're glad you appreciated being kept informed about your vehicle and enjoyed the coffee bar. Providing a comfortable and transparent experience is our goal. We look forward to seeing you again for your future service visits! Best Wishes, INFINITI Of Orland Park

November 07, 2024

Excellent work on my car. My car is running great so far. I would recommend. More

by SAXYGIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're thrilled to hear your car is running great and that you're happy with the work done. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 07, 2024

They keep me informed of what was going on with my car. My husband waited but I received in time text messages More

by CDBRISTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Griswold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're glad to hear you appreciated the updates on your car and the timely text messages. Keeping our customers informed is a top priority. We look forward to serving you again in the future! Best Wishes, INFINITI Of Orland Park

November 06, 2024

Great Experience. ...Service Rep gave details information. Peaceful work environment. Looking forward to visit for all services. More

by TEJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your positive experience! We're thrilled to hear that our service representative provided detailed information and that you found our work environment peaceful. We look forward to welcoming you back for all your future service needs. If there's anything we can do to make your visits even better, please don't hesitate to let us know! Best Wishes, INFINITI Of Orland Park

November 06, 2024

She is always friendly, very helpful and responsive. The last service was completed quickly. Management team has worked with me to help with the cost of repairs. More

by UR4EVERBLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're delighted to hear that you’ve consistently received friendly, helpful, and responsive service. It’s great to know that the last service was completed quickly and that our management team was able to assist with repair costs. We truly value your feedback and look forward to continuing to meet your needs in the future! Best Wishes, INFINITI Of Orland Park

November 06, 2024

Mike and Shannon, was very kind and professional with the services that they provided to me. I love infinite of Orland Park because they have probably managed my vehicle since purchasing. More

by Gloria H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're so glad to hear that Mike and Shannon provided you with kind and professional service. It’s great to know that Infiniti of Orland Park has been your trusted partner for managing your vehicle since your purchase. We truly appreciate your loyalty and look forward to continuing to provide you with exceptional service! Best Wishes, INFINITI Of Orland Park

November 05, 2024

Very attentive staff making sure to address all of my questions and concerns. I will make this my preferred location. More

by MARKSREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Dec 10, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that our team was attentive and addressed all your questions and concerns. Providing exceptional service is our priority, and we're thrilled to be your preferred location. We look forward to assisting you again in the future! Best Wishes, INFINITI Of Orland Park

November 05, 2024

Toya is great at her job! ! When I arrived, I was greeted promptly! She is the best! More

by SERVICES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We're so glad to hear that Toya made such a positive impression and provided excellent service. We'll be sure to pass along your kind words to her. We look forward to your next visit! Best Wishes, INFINITI Of Orland Park

November 02, 2024

Service and customer service was great fast and efficient l love getting my car serviced here More

by Avronwatson23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and customer care. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

November 01, 2024

Toya did her usual great job! ! Timely and great communication as well as providing options for service decisions. Many thanks!! Only thing is like most customers, I do not like More

by MGLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaToya Tenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToya in service
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Nov 26, 2024 -

INFINITI Of Orland Park responded

Thank you for your feedback! We're so glad to hear that Toya continued to provide excellent service with great communication and options. We also appreciate your input regarding the credit card surcharge, and we'll definitely take that into consideration. Thanks again, and we look forward to seeing you for your next service! Best Wishes, INFINITI Of Orland Park

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