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INFINITI Of Orland Park

Orland Park, IL

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Employees
Reviews
Vehicles
4.6
824 Reviews
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8751 W 159th St

Orland Park, IL

60462

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Showing 824 reviews

December 19, 2024

Help me with a car problem I couldn’t explain from a freak accident this month More

by CRKING1270
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

We’re committed to providing the support you need to get back on the road safely. Thank you for your feedback and we look forward to assisting you in the future! Best Wishes, INFINITI Of Orland Park

December 19, 2024

MIKE OF THE SERVICE DEPARTMENT HAS PROVIDED ME WITH THE BEST CUSTOMER SERVICE SINCE I BEGAN HAVING MY VEHICLE SERVICED AT YOUR DEALERSHIP FOR THE PAST 15 YEARS. CHESTER L. KIDD (708) 846-3179 KIDDIMAN More

by KIDDIMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

Thank you for sharing your wonderful feedback, Chester! We’re so grateful for your loyalty over the past 15 years and thrilled to hear that Mike has consistently provided you with excellent service. We appreciate your kind words and look forward to continuing to serve you for many more years to come! Best Wishes, INFINITI Of Orland Park

December 18, 2024

Customer service was excellent. Kerrie did an excellent job. the vending machine prices were outrageous. More

by RONSKIBYAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words about our customer service and Kerrie! We’re thrilled to hear she provided excellent assistance. We also appreciate your feedback on the vending machine prices and will take that into consideration. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 15, 2024

Customer service is excellent. The dealership has great employees in the service department. I never have been disappointed. More

by AUDTAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

Thank you for the fantastic feedback! We’re thrilled to hear that you’ve consistently had excellent experiences with our customer service and service department. Your satisfaction is our top priority, and we truly appreciate your continued trust. We look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 15, 2024

I enjoy having such thoughtful people when I come for service, they are courteous and helpful. I also the refreshment available a variety. More

by AMAJEAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're delighted to hear that our team’s thoughtfulness and courteous service made your visit enjoyable. We’re also glad you appreciated the variety of refreshments—we strive to make every part of your experience comfortable and pleasant. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park

December 14, 2024

I love the consistency with outstanding customer service. The service team works diligently and efficiently to accommodate any concerns I may have regarding my vehicle. More

by GIBBSBY8388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

INFINITI Of Orland Park responded

Thank you for the wonderful feedback! We’re so glad to hear that you consistently receive outstanding service and that our team is able to accommodate any concerns you have. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! Best Wishes, INFINITI Of Orland Park

December 12, 2024

Kerrie explained everything to me and my salesperson JP was amazing in getting me set up for an appointment...even with such a short notice!! Thanks JP & Kerrie!! More

by YUJI.TOEFIELD
Recommend Dealer
Yes
Employees Worked With
JP Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for sharing your experience! We're so glad to hear that Kerrie provided clear explanations and that JP was able to get you set up with an appointment on such short notice. We truly appreciate your kind words and are happy to have had the opportunity to assist you. Thanks again, and we look forward to serving you in the future! Best Wishes, INFINITI Of Orland Park

December 11, 2024

Outstanding dealership, nice and clean everyone very professional especially my sales person I give them 110% More

by Ileanasafety
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Abedrabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fares Yasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for the fantastic review! We're so happy to hear that you had an outstanding experience with us. We take great pride in maintaining a clean and professional environment, and we're glad your salesperson made such a positive impression. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park

December 10, 2024

The service dept always takes care of their customers and makes sure customer is satisfied More

by SFRANGELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cescato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your kind words! We're thrilled to hear that our service department consistently takes care of you and ensures your satisfaction. We truly appreciate your loyalty and look forward to continuing to serve you! Best Wishes, INFINITI Of Orland Park

December 09, 2024

Although you were backed up a bit Kerrie was very attentive and it didn't take as long. More

by OMR1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerrie Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

INFINITI Of Orland Park responded

Thank you for your understanding! We're glad to hear that Kerrie was attentive and made your experience smoother, despite the delay. We appreciate your patience and look forward to assisting you again! Best Wishes, INFINITI Of Orland Park

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