
INFINITI Of Orland Park
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My main criticism of the service is that it takes too much time to book an appointment. The online scheduler doesn't always work properly and it can be hard to get someone on the phone. Once the appoint much time to book an appointment. The online scheduler doesn't always work properly and it can be hard to get someone on the phone. Once the appointment is scheduled, it goes very smoothly. More
Still having the same problem with my car I will be bring it back for service. it back for service. More
Service was perfect, Great customer service love the coffee very friendly and will visit again coffee very friendly and will visit again More
TOYA IS AWESOME. Very satisfied every time I visit Infinity and Toya assists me with my needs. Very satisfied every time I visit Infinity and Toya assists me with my needs. More
They are helpful and with good vibes, friendly caring making sure you are satisfy they exercise great patients with you, thanks. making sure you are satisfy they exercise great patients with you, thanks. More
Latoya made this a pleasant experience even with some challenges. She always kept the lines of communication open and had the highest level of customer service and professionalism. challenges. She always kept the lines of communication open and had the highest level of customer service and professionalism. More
I had a pleasant experience during my visit. I will recommend this location for service. I will recommend this location for service. More
I brought my qX50 in for service on the trunk door for a scheduled appt. Kerrie helped me and was very nice from the start . She went out of her way to make sure I was satisfied with the service on an ongo scheduled appt. Kerrie helped me and was very nice from the start . She went out of her way to make sure I was satisfied with the service on an ongoing issue with the trunk. Kerrie kept me posted and worked with her team to make sure the problem got fixed . Her assistance in resolving the problem with the payment also gave me better feelings for Infiniti. More
Felt at home with the salesman. Very informative day. Was able to negotiate a comfortable deal with a 2024 QX50 when returning my lease. The showroom very clean and coffee was a Very informative day. Was able to negotiate a comfortable deal with a 2024 QX50 when returning my lease. The showroom very clean and coffee was a welcome treat. ******all around experience. Will be happy to reconnect for maintenance. Always comfortable. Thank you to my salesman and new friend for all he has done. More
Very quick repairs! ! Great communication with me by service dept staff! I was pleasantly surprised given last minute need due to vandalism of my car ! Great communication with me by service dept staff! I was pleasantly surprised given last minute need due to vandalism of my car More