INFINITI Of Orland Park

Great experience, very smooth process. I enjoyed working with Subhi as well as his manager Eddie. They were attentive and not dismissive. Smooth process and great communication I enjoyed working with Subhi as well as his manager Eddie. They were attentive and not dismissive. Smooth process and great communication More

Infiniti of Orland Park delivers great customer service. They are very professional and attentive to the needs of their customers. They are very professional and attentive to the needs of their customers. More

Great service! Very attentive to my needs for my car. Frank Popo is an asset to your company! Very attentive to my needs for my car. Frank Popo is an asset to your company! More

Unfortunately, you can't recommend the dealership as both yes/no it has to be either/or. Yes, I would recommend one person in the service department, Mike. No, I just saw my car on the internet for roughly yes/no it has to be either/or. Yes, I would recommend one person in the service department, Mike. No, I just saw my car on the internet for roughly $10K less than what was quoted to me at the dealership. Oh, it was my purchase with the same Vin, color and interior. I have had an infinity from Orland Park since 2014, but I truly feel I got ripped off with this one. The manager knew the vehicle was priced less online and had hail damage but failed to tell/give me the online price. So much for customer loyalty. Instead, I got the highest price even when I told them what I wanted to spend, it didn't seem to matter to him. There was a lot of back and forth with the price. Financing was unbelievably slow. Truly a different experience this time around. I should have visited the site first and got the car online. This would be my suggestion to anyone looking to purchase a pre-certified vehicle. We need to re-negotiate! More

Infiniti of Orland Park is an exceptional dealership. The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This The staff are professional, courteous and knowledgeable. Natalia was very patient and professional while advising me on purchasing a new car. This is my 3rd Infiniti vehicle purchased at this dealership and each time the process was smooth and went without a glitch. I would like to add that every time any repairs are needed, they are always performed in an expeditious manner and I am always informed on the progress and details of what needs to be done. I appreciate the peace of mind when I bring my car in for service. More

Christine Griswold was a very representative for Infiniti. She was helpful and kept me informed about how the work was coming along with my vehicle. This I did appreciate. Infiniti. She was helpful and kept me informed about how the work was coming along with my vehicle. This I did appreciate. More

Kerri was awesome, polite and professional and made me feel like a valued customer. The dealership took care if my oil change and tire rotation, even got a car wash. feel like a valued customer. The dealership took care if my oil change and tire rotation, even got a car wash. More

There is no way to describe the good service Natalia Haq client advisor performed with us in our adventure buying a car thank you client advisor performed with us in our adventure buying a car thank you More

Frank took care of my service and did an amazing job explaining the issues that needed to be fixed in my truck in a way no one had explained before. I got there early and he happily took my truck for se explaining the issues that needed to be fixed in my truck in a way no one had explained before. I got there early and he happily took my truck for service early. I am happy with the experience and would recommend to others. More

Fantastic work! Mike did a great job! Very fast. Very good explanation of what work was being completed. Mike did a great job! Very fast. Very good explanation of what work was being completed. More