INFINITI Of Omaha - Service Center

Excellent service- appt immediately for flat tire. Tire delivered to dealer and I was back on the road. Good people Tire delivered to dealer and I was back on the road. Good people More

The Infinity service team was we're very attentive. They listened to my concerns and assured me that they would attempt to find the problem if one exists. After inspection, they were unable to identify They listened to my concerns and assured me that they would attempt to find the problem if one exists. After inspection, they were unable to identify a problem. I've accepted their diagnosis and feel much more comfortable driving the vehicle. More

Service was excellent and professional once I arrived at the dealership. Due to the recent change in ownership it was very difficult to get the appointment scheduled. the dealership. Due to the recent change in ownership it was very difficult to get the appointment scheduled. More

Drove 3 hours and stayed in a hotel to have my vehicle sit for over an hour before it ever moved. Then the issue was not resolved instead I’m told not to connect my phone to the car. That completely defea sit for over an hour before it ever moved. Then the issue was not resolved instead I’m told not to connect my phone to the car. That completely defeats the purpose of having a phone connection to the car or BT audio which are all car options. Not to mention that I can’t legally drive in my state not connected to my car via BT. I certainly won’t waste my time and money driving 3 hours back to get no resolution. More

Checkup was not reviewed with me, and when looking at it I noticed it said I needed an air filter. Unsure why this was not reviewed so could be replaced at the time. I noticed it said I needed an air filter. Unsure why this was not reviewed so could be replaced at the time. More

Great service. I enjoyed my appointment. It went smooth and also went well. Will be back I enjoyed my appointment. It went smooth and also went well. Will be back More

Hunter was very helpful and informative about the work being done at this time and when the future brake work would be necessary. being done at this time and when the future brake work would be necessary. More

Dealer has provided no service to me, and they keep emailing. Get it right and confirm email. emailing. Get it right and confirm email. More

It is the only dealership in the local area so I’d recommend it. I asked for the GPS to be updated (I had bought the software and had it in the vehicle). I have tried numerous times to install it and recommend it. I asked for the GPS to be updated (I had bought the software and had it in the vehicle). I have tried numerous times to install it and it failed. The GPS was not installed for me so I will need to make a return trip. More

My 2018 infinity QX60 with 70,700 miles needs a new engine ( $16,000) per dealer! 700 miles over warranty so no relief from Infinity or dealer. Don’t buy an Infinity ! engine ( $16,000) per dealer! 700 miles over warranty so no relief from Infinity or dealer. Don’t buy an Infinity ! More