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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.3
84 Reviews

84 Reviews of INFINITI Of Omaha - Service Center

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October 10, 2024

Fender issue on 2024 QX60 unresolved despite car being kept for most of day. Ultimately, seems to be an Infiniti Corporate issue due to manufacturer defect that causes fender to keep coming unattached fro More

by jmahnke7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull, Lindsay Oppliger, Tony Grasso
October 09, 2024

Prices seem to have increased since Woodhouse purchased. Much more expensive than my other vehicles which are serviced elsewhere (Diers will even pickup your vehicle and deliver when complete). More

by drjoeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
October 02, 2024

I have always appreciated Eric and the other previous service managers at Infiniti…..since the change in ownership, I have not yet formed an opinion on the new service managers/technicians….I don’t reall More

by ruth.zbylut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
September 27, 2024

Love the service and the waiting time was ok,I will always recommend infinity shop for repair to friends More

by hyato2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull, Lindsay Oppliger, Tony Grasso
September 27, 2024

Had warranty work complete, the issue is still a problem, have left three messages and can’t get someone to call me back. More

by dewd3392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
September 26, 2024

I went in for a recall service and the part wasn't there. They said it would be in "next week". That was a month ago. I have left messages with my phone number at the service center a few times and they have More

by jbyers1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall names
September 25, 2024

Other than botching my appointment, I've always been treated well. I'm glad Pat is the new service manager, he has always been great to deal with. More

by tkdkix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
September 21, 2024

Problem handled quickly and efficiently. Everyone extremely nice. This group does a good job for customers. More

by fanellhobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
September 17, 2024

Service department was awesome. They value our time. Our vehicle maintenance was completed on time. More

by beebalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the man of the service advisor who helped us. He was very courteous and helpful.
September 12, 2024

I'm happy with the work they did. Will be bringing my Armada back for any work that needs to be done. More

by LINDAHALERIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name. I worked with the service department.
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