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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.2
70 Reviews

70 Reviews of INFINITI Of Omaha - Service Center

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August 26, 2024

Checkup was not reviewed with me, and when looking at it I noticed it said I needed an air filter. Unsure why this was not reviewed so could be replaced at the time. More

by robertmccauley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Drove 3 hours and stayed in a hotel to have my vehicle sit for over an hour before it ever moved. Then the issue was not resolved instead I’m told not to connect my phone to the car. That completely defea More

by voda7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hull
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Hunter was very helpful and informative about the work being done at this time and when the future brake work would be necessary. More

by MELMO929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Great service. I enjoyed my appointment. It went smooth and also went well. Will be back More

by celticscowboys2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

Dealer has provided no service to me, and they keep emailing. Get it right and confirm email. More

by Not your customer
Recommend Dealer
No
Employees Worked With
Brandon Hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

It is the only dealership in the local area so I’d recommend it. I asked for the GPS to be updated (I had bought the software and had it in the vehicle). I have tried numerous times to install it and More

by kari.bealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Hunter and Donte not those listed above.
August 14, 2024

My 2018 infinity QX60 with 70,700 miles needs a new engine ( $16,000) per dealer! 700 miles over warranty so no relief from Infinity or dealer. Don’t buy an Infinity ! More

by jmfrost1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No response from management.
August 13, 2024

After inspection they were able to do an additional recommendation while I waited rather than having to schedule another trip. Very accommodating. More

by kscohen18
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Better than I expected, really fast, good attention, everything is clean and nice waiting room. More

by miguelalerodriguez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Stephen Foster is the best he is very knowledgeable about my QX80… all service personnel are very professional More

by christina.reinig2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Foster
...
5