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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.2
70 Reviews

70 Reviews of INFINITI Of Omaha - Service Center

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September 27, 2024

Had warranty work complete, the issue is still a problem, have left three messages and can’t get someone to call me back. More

by dewd3392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
September 26, 2024

I went in for a recall service and the part wasn't there. They said it would be in "next week". That was a month ago. I have left messages with my phone number at the service center a few times and they have More

by jbyers1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall names
September 25, 2024

Other than botching my appointment, I've always been treated well. I'm glad Pat is the new service manager, he has always been great to deal with. More

by tkdkix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
September 21, 2024

Problem handled quickly and efficiently. Everyone extremely nice. This group does a good job for customers. More

by fanellhobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Service department was awesome. They value our time. Our vehicle maintenance was completed on time. More

by beebalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the man of the service advisor who helped us. He was very courteous and helpful.
September 12, 2024

I'm happy with the work they did. Will be bringing my Armada back for any work that needs to be done. More

by LINDAHALERIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their name. I worked with the service department.
September 08, 2024

Always a pleasure working with your service dept, thank you for excellent worksmanship,and conscientiousness! More

by dckrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rep is as excellent!
September 06, 2024

Excellent service- appt immediately for flat tire. Tire delivered to dealer and I was back on the road. Good people More

by RYAFFE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

The Infinity service team was we're very attentive. They listened to my concerns and assured me that they would attempt to find the problem if one exists. After inspection, they were unable to identify More

by melkirkpat72t
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
August 30, 2024

Service was excellent and professional once I arrived at the dealership. Due to the recent change in ownership it was very difficult to get the appointment scheduled. More

by kenlawonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert
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