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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.4
112 Reviews

112 Reviews of INFINITI Of Omaha - Service Center

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April 24, 2025

Everyone at the dealership was very knowledgeable and helpful during our search for a new car. More

by david.kirchhoefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Shawn Gilbert was great to work with and was able to get necessary work approved through my warranty company. I had a significant engine issue on my 2019 Infiniti QX60 but Shawn and the team at Infiniti of More

by Dpots68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert, Dante Jones
April 14, 2025

I wish the service staff was more welcoming. Smiling at a guest as we enter the garage and happily jumping up from their desk would be more appropriate for a luxury line. More

by MPHELAN300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Shawn is the best service advisor I have ever had. I will not go anywhere else for service More

by lholmqu
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of these people
March 29, 2025

Someone called for a surgery and I let her know that whoever switched the sticker on my windshield ripped my tint. She said she’d pass it along but I’ve heard nothing . More

by aprilrae20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean in service
March 27, 2025

They always do a great job! I wish you had an Infiniti dealership in Lincoln so I didn’t have to drive to Omaha. Lol. More

by fegter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Prompt and accurate service. I appreciate the information/detail that is provided if a repair is needed. More

by rakoliha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Great customer service, goes above and beyond, always know I’ll be taken care of. More

by k8e35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
March 22, 2025

Service was very friendly and vehicle was ready on time. I enjoyed the entire experience. More

by rberkshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
March 17, 2025

I was very happy with the service. The wait was short and all of my needs were handled. Thank you. More

by shane91877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler (I think)
2
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