INFINITI Of Omaha - Service Center

Honest and transparent about what my vehicle needed and I really appreciated that. Timely and great communication really appreciated that. Timely and great communication More

Polite and on time. Service was great and all questions were answered to my satisfaction. Service was great and all questions were answered to my satisfaction. More

Oil change and tire rotation did not take very much time. Service and rep were excellent! Service and rep were excellent! More

Everyone at the dealership was very knowledgeable and helpful during our search for a new car. helpful during our search for a new car. More

Shawn Gilbert was great to work with and was able to get necessary work approved through my warranty company. I had a significant engine issue on my 2019 Infiniti QX60 but Shawn and the team at Infiniti of necessary work approved through my warranty company. I had a significant engine issue on my 2019 Infiniti QX60 but Shawn and the team at Infiniti of Omaha went above and beyond and got the problem resolved. Very Impressed! More

I wish the service staff was more welcoming. Smiling at a guest as we enter the garage and happily jumping up from their desk would be more appropriate for a luxury line. Smiling at a guest as we enter the garage and happily jumping up from their desk would be more appropriate for a luxury line. More

Shawn is the best service advisor I have ever had. I will not go anywhere else for service I will not go anywhere else for service More

Someone called for a surgery and I let her know that whoever switched the sticker on my windshield ripped my tint. She said she’d pass it along but I’ve heard nothing . whoever switched the sticker on my windshield ripped my tint. She said she’d pass it along but I’ve heard nothing . More

They always do a great job! I wish you had an Infiniti dealership in Lincoln so I didn’t have to drive to Omaha. Lol. I wish you had an Infiniti dealership in Lincoln so I didn’t have to drive to Omaha. Lol. More

Prompt and accurate service. I appreciate the information/detail that is provided if a repair is needed. I appreciate the information/detail that is provided if a repair is needed. More