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INFINITI Of Omaha - Service Center

Elkhorn, NE

4.2
68 Reviews

68 Reviews of INFINITI Of Omaha - Service Center

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December 17, 2024

First time I’ve had service since Woodhouse purchased this Infiniti dealership from Baxter. Overall, pleased with the service at this facility. Everyone is very responsive. More

by tstauder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
December 13, 2024

Excellent Service a customer And information about what the vehicle necessity Detailed mind le foreseen cafe. Community and feel at home More

by ricardo3386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

This was a great service appointment. Started on time and ended on time. Miguel kept me abreast of the status of this service throughout the day. Loner car was available as well! Thank yo More

by markstoma1
Recommend Dealer
Yes
Employees Worked With
Miguel Service mgr
December 09, 2024

Great facility and scheduling was easy, but poor communication, including failure to follow up, and mechanical problem unresolved. More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not interested in naming people
December 04, 2024

The work was done on time. Very satisfied with service. Will be back for future repairs. More

by johndillonlarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

On time and ready when I arrived. Kept me informed on progress of the appointment. Car was clean and road ready upon completion. More

by rherbek19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Everything went well as expected no complaints I hate doing surveys only if something went wrong in this case, everything went well More

by larrychopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Shawn was knowledgeable and professional without being pushy. I really appreciated that and found it refreshing. More

by kimberlydianekruger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Gilbert
November 23, 2024

Very good service. No long waits and all service was done well. I recommend them highly. More

by FWFNebraska777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Oppliger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Grasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

The dealership was great and very accommodating when it was Infiniti of Omaha. Now that they are woodhouse, they seem to play by different rules that are not customer friendly. You can’t reach the dealer More

by CMAS5007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Tristen
1
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