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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
466 Reviews
Call Service Center (321) 316-6894

466 Reviews of INFINITI Of Melbourne - Service Center

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September 17, 2024

The service manager, Adam Castle was very thorough in his explanation of what needed to be done to fix the release latch for lowering the rear seats. He said he would call when it was complete and did so let More

by demilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Castle, Adrian Allen and Joel
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Sep 18, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

Great customer service. Good communication. Shuttle service is convenient. Also nice waiting area and ability to use the office space. More

by MJSTRING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Worked wifh Adam
Report | Print
Sep 15, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

I was in a hurry on a Saturday morning and Adam and the technician got my vehicle in and out very quickly. I greatly appreciate it! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Sep 15, 2024 -

INFINITI Of Melbourne responded

Jeff, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 15, 2024

After purchasing our car with the good faith promise by the dealer to fix the broken lever to lower the rear seats for cargo space, we have yet to get it done after the dealer picking up my car last Thursd More

by demilus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Castle
Report | Print
Sep 16, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 13, 2024

Top tier service as always at infinti of Melbourne, I will return for my next service More

by Mali1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Sep 13, 2024 -

INFINITI Of Melbourne responded

Mali, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 13, 2024

I always bring my Q50 to Infiniti of Melbourne because of their first class service More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

INFINITI Of Melbourne responded

James, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 12, 2024

Martin is always professional and kind! Service time was completed in a timely manner. Great Job! More

by LOTSOFBAGZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
Sep 12, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 11, 2024

Very professional and respectful people, love complements like water,coffee.super friendly 🤩 and the car wash loved. Thanks More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Melbourne responded

Maria, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 11, 2024

Was a quick and easy process. Courteous and informative staff that were easy to work with. More

by RJGUERRIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

INFINITI Of Melbourne responded

RJ, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

September 08, 2024

I’ve never felt more welcome and taken care of as during my semiannual visit to Infinity of Melbourne. As an engineer by trade I had many questions that were graciously and pleasantly answered by your servi More

by BURL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Sep 08, 2024 -

INFINITI Of Melbourne responded

Burl, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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