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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
325 Reviews

325 Reviews of INFINITI Of Melbourne - Service Center

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January 03, 2022

Recommend Infiniti automobiles because of their service and reliability. This dealership will sell and service your vehicle as you would expect. If there is a problem they will listen and will be correcte More

by bamiraclejen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Jan 05, 2022 -

INFINITI Of Melbourne responded

Thank you for for the new 5 star review. We appreciate your business and glad that we were able to satisfy your issues. Letting us know about your visit helps us improve our service to all customers and we thank you for that. We look forward to your next visit. Greg Roberts General Manager Infiniti of Melbourne

December 24, 2021

My service experience friendly Robert make it so easy and make sure everything was taking care of with my car More

by Mthomson687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 25, 2021 -

INFINITI Of Melbourne responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Greg Roberts General Manager Infiniti of Melbourne

November 17, 2021

The buildings are old and antiquated.The people are The buildings are old and antiquated. The people are great but the facility as I said before leaves much to be desired especially for an upscale bran More

by Aiacobellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ashbridge
June 17, 2021

Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only be More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hardie and Leah Guzman, Lisa Henderson, Jim Ashbridge, Kristine Pelletier, Sue Thompson
Jun 18, 2021 -

INFINITI Of Melbourne responded

Brian, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jen does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

June 06, 2021

Always easy to work with. I have had 6, I believe Infinity’s from this dealership, Infinity of Melbourne . The service department is qualified and very friendly people. More

by Bamatm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge, Kristine Pelletier, Sue Thompson
Jun 09, 2021 -

INFINITI Of Melbourne responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing INFINITI of Melbourne. Chris Saraceno Vice President and Partner Kelly Automotive Group

Jun 14, 2021 -

Bamatm responded

Enjoy working with personnel of Infinity

April 19, 2021

Once again the staff at Infiniti of Melbourne did an excellent job of diagnosing and servicing my vehicle. Jen Hardie and Leah Guzman provided the exceptional trademark customer service that can only b More

by Brian Branch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Hardie, Leah Guzman
Apr 30, 2021 -

INFINITI Of Melbourne responded

Brian,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

Sue Thompson in the service department is friendly professional and awesome! She went out of her way to make our family feel welcomed and earn our trust and repeat business. More

by Lisaleedeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Oct 07, 2020 -

INFINITI Of Melbourne responded

Lisa, We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Chris Saraceno Vice President and Partner Kelly Automotive Group

October 01, 2020

I would like to thank Sue Thompson for all her help with my vehicle. At first I was VERY UNHAPPY and would never return to your store. She was not my adviser to start. as I confronted her for help. ( as More

by markvr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Oct 07, 2020 -

INFINITI Of Melbourne responded

Mark, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sue does for Infiniti of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

August 28, 2020

Always amazing service! Jenn Hardie and the Service Manager and the team are always professional! Their customer service is top notch! I highly recommend my salesman Dana Ryder if you are looking fo More

by carolyn and don allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Hardin and Dana Ryder
Aug 31, 2020 -

INFINITI Of Melbourne responded

Carolyn and Don,Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Chris Saraceno Vice President and Partner Kelly Automotive Group

January 14, 2020

Great customer service! I was taken care of by Ms. Carrie States. The whole staff was very nice. I Would definitely recommend this company to anyone around! More

by Evan.hoke20
Recommend Dealer
Yes
Employees Worked With
Carrie States
Jan 17, 2020 -

INFINITI Of Melbourne responded

Evan, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Carrie does for INFINITI of Melbourne and our customers. Hope to see you again soon! Chris Saraceno Vice President and Partner Kelly Automotive Group

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