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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
326 Reviews
Call Service Center (321) 316-6894

326 Reviews of INFINITI Of Melbourne - Service Center

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October 02, 2023

Professionalism excellent customer service,timely work. Resourceful, effective communication, timely follow up,clean environment ,courteous, team work,motivated employees. Willingness to assist. C More

by Frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin the service consultant (5 Stars)
Report | Print
Oct 03, 2023 -

INFINITI Of Melbourne responded

Frances, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Manager (772) 919-2799

Helpful
August 28, 2023

Very professional and attention to detail dealer, looked out for me when my vehicle was down and I was an hour away from my home. More

by pagan_roberto_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin hausen
Report | Print
Aug 28, 2023 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Manager (772) 919-2799

Helpful
August 26, 2023

Very helpful and polite this dealership is the best that I have been to so far. More

by Dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Young advisor
Report | Print
Aug 27, 2023 -

INFINITI Of Melbourne responded

Dalton, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Manager (772) 919-2799

Helpful
June 02, 2023

Great service and it was done in a timely manner. My service writer was extremely helpful. More

by billbill1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jun 03, 2023 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Manager (772) 919-2799

Helpful
March 21, 2023

Great dealership with very welcoming and professional staff. Martin Hausen is terrific and is very informative and helpful. More

by esselleb1
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Mar 22, 2023 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

Helpful
February 17, 2023

Working with Rob Young was an outstanding experience. He was patient and enthusiastic, and his assistance was invaluable. I rate my experience with Rob Young as 5 stars! More

by Leeeei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young, Greg Roberts
Report | Print
Feb 17, 2023 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

Helpful
September 03, 2022

Superior service the level of professionalism and courtesy is beyond what you would experience with any other dealership! More

by quin.small
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Sep 04, 2022 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

Helpful
September 01, 2022

Been a great experience, customer oriented dealer and that’s what I like Service team are second to none More

by Reddragon88933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert and Eric
Report | Print
Sep 01, 2022 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

Helpful
July 03, 2022

Never take your car to Infiniti melbourne unless you want to get screwed! Terrible! Shady! Dishonest! Management covers up instead of resolving issues! More

by Disgruntled
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Roberts
Report | Print
Jul 03, 2022 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, 561-329-9125, so that I can address your concerns. Sincerely yours, Greg Roberts General Manager Infiniti of Melbourne.

Helpful
June 08, 2022

Have more chairs in waiting area. Also comfortable chairs . Over all everything was good. A little hard to get on the wifi More

by Salgador73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Jun 08, 2022 -

INFINITI Of Melbourne responded

Thank you for taking the time to give us a review and share your experience. I would love to hear more about your overall experience with INFINITI of Melbourne. Please reach out to me on my personal cell phone, (321) 960-6133, to let me know what you think our team could have done to earn a 5 star review. Chris Saraceno Vice President and Partner Kelly Automotive Group

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