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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
326 Reviews
Call Service Center (321) 316-6894

326 Reviews of INFINITI Of Melbourne - Service Center

Sort by
January 25, 2024

Excellent, detailed, professional and friendly customer service representative. Every employee is polite and welcoming also. More

by MELISSA24LONG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Jan 25, 2024 -

INFINITI Of Melbourne responded

Melissa, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 25, 2024

Martin was great. Appreciate his communication on keeping me up to speed on what was going on. Thank you for the customer service! More

by JOANNE1336
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Jan 25, 2024 -

INFINITI Of Melbourne responded

Joanne, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 24, 2024

Such an easy process to get my oil changed! Made an appointment, dropped the car off. It was ready when I needed it. And the car was even washed and clean! More

by TWILLIAMSON90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ashbridge
Report | Print
Jan 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 23, 2024

THANK YOU ONCE AGAIN MARTIN TOOK CARE OF THE ISSUES TO THE BEST .HE IS A STAR AT INFINITI .SUCH A NICE YOUNG MAN SO POLITE AND TAKES CARE OF BUSINESS.MAKES SERVICE A PLEASURE. More

by NORMAFNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARTIN HAUSEN
Report | Print
Jan 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 23, 2024

Quick, efficient, and friendly service. Martin made sure to refer to me by name and personally show me to my vehicle. More

by AIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jan 23, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 23, 2024

Martin is a star. Working alone the day my car was in for an oil change and tire rotation. He gave me spot on consultation and I look forward to working with Martin More

by JMCCLURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen from Service Department
Report | Print
Jan 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 21, 2024

Always great service Robert has always been pretty good on his prices with me and fair More

by KBAM4EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jan 21, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 20, 2024

Martin is a star, handled my entire inspection, told me approximately how long I would wait for the completion of the inspection and handled all the paperwork. He is very professional and a pleasure to dea More

by SMUDGE4412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Jan 20, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

Helpful
January 20, 2024

Our Service Advisor Martin Hausen worked with us to accomplish our service needs. We were able to accomplish the required service needs. Our service needs exceeded our initial time estimate. Infinit More

by RSPENCER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin hausen
Report | Print
Jan 21, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

Helpful
January 19, 2024

The team at Infiniti, especially Martin and Rob, are always so helpful and accommodating! Thank you More

by LINDSAY.HARRIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Thompson
Report | Print
Jan 19, 2024 -

INFINITI Of Melbourne responded

Lindsay, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Donnie Clark General Manager (386) 275-3207

Helpful
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