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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
466 Reviews
Call Service Center (321) 316-6894

466 Reviews of INFINITI Of Melbourne - Service Center

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August 29, 2024

I was very pleased with the service at this dealership. Work was done efficiently and in a timely manner. Vehicle inspection and work done were explained well. And a free car wash was added! More

by GLAVORGNA21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 29, 2024

Martin and the entire service staff are consistently professional and attentive. I have been a happy Infinity owner for over 25 years and the Service Department has never disappointed me! More

by CATHYBIRD04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 30, 2024 -

INFINITI Of Melbourne responded

Cathy, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 28, 2024

I like my dealership and service but resent this survey requiring my time to type this. May not complete this portion next time. More

by EYCAPTAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Muscarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin
Report | Print
Aug 28, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 28, 2024

I had a good experience at Infinity of Melbourne’s service department! The service manager, Martin was friendly, knowledgeable, and efficient. He addressed my concerns and was nice enough to have my c More

by MRBINMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 29, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 27, 2024

Martin, Eric and the gentleman that cleaned my car after service were OUTSTANDING!!! Thank you for a wonderful experience, no pushy sales into extra service charges, Eric gave my husband and I luxurious rid More

by Mrs. Behr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fuller, Martin
Report | Print
Aug 27, 2024 -

INFINITI Of Melbourne responded

Mrs. Behr, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 27, 2024

Very clean, friendly and professional. Martin our service advisor is the best I’ve ever had in any dealership I’ve dealt with. More

by PENNAWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Aug 27, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 26, 2024

The team is always helpful and does their best to minimize costs. They are very good at not pushing things that are unnecessary and truly have a customer service mentality. More

by JOENONSTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 26, 2024 -

INFINITI Of Melbourne responded

Joe, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 24, 2024

Don and his guys provide quality feedback for issues. pleasure except having to pay. When doing repairs they keep you informed of estimated completion time as scope of work progresses or changes. Return More

by Rich Calvetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
Report | Print
Aug 25, 2024 -

INFINITI Of Melbourne responded

Rich, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 24, 2024

My service guy Martin is Awesome! Service and detail to customer needs are fast and efficient, More

by JO3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Aug 25, 2024 -

INFINITI Of Melbourne responded

Jo, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

August 23, 2024

Excellent customer service. Friendly from the moment you walk in the door. I had my car fixed that had a leak and the ac wasn't working. Adam was upfront and honest about the r More

by tuffy3234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Castle
Report | Print
Aug 24, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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