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INFINITI Of Melbourne - Service Center

Melbourne, FL

4.8
465 Reviews
Call Service Center (321) 316-6894

465 Reviews of INFINITI Of Melbourne - Service Center

Sort by
November 02, 2024

Miss quoted me on my oil change and didn’t apply my 15% discount coupon!!! More

by ZABENABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Palanzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 02, 2024

Martin did an amazing job helping me! His customer service is great! He kept me updated the entire time & he is so kind & professional. His effort deserves special recognition. My expecta More

by ARIANNA ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
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Nov 02, 2024 -

INFINITI Of Melbourne responded

Arianna, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 01, 2024

They stay up to daye on your vehicles’ needs and are very helpful and considerate. More

by AUNTSYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin H
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Nov 02, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 01, 2024

Always great service! Professional and courteous, I got out of my way to get both of my Infinitis serviced here! More

by PASJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

November 01, 2024

They were friendly, professional and very organized. The whole experience was excellent. I would definitely recommend to my friends . More

by ALIXDCLEMENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Saraceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Greg Roberts General Manager (561) 329-9125

October 31, 2024

Great service… Customer service explain all details about the service that my car need…it I’m really going to do all my car service in Infinity of Melbourne More

by JBRJ53@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Very organized,, very efficient, and very helpful. Very honest service. I was very satisfied. The service employee that helped me did a great job More

by RAGS426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Palanzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

It was good at first, until I realized they were ripping me off you will be hearing from your HR I made a complain, and I'm going to Blass you all over social media. More

by IVANHOEHENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Palanzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Infiniti of Melbourne. Please reach out to me on my personal cell phone, 321-508-1336, so that I can address your concerns. Sincerely yours, Don Palanzi, Service Director, Infiniti of Melbourne.

October 31, 2024

Service tech Martin was extremely knowledgeable, and helpful during my service visit. He is very proactive and attentive. He addressed every question I had. More

by SGTTIMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

October 31, 2024

Very professional Martin Hausen is very knowledgeable Great with his customers keeping informed Shuttle service is excellent More

by BARBARA.CLOUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Hausen
Report | Print
Oct 31, 2024 -

INFINITI Of Melbourne responded

Barbara, Thank you for taking the time out of your busy day to share your experience with Infiniti of Melbourne. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Don Palanzi Service Director (321) 508-1336

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