INFINITI OF THOUSAND OAKS - Service Center

Prompt response to call. Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall Service turnaround satisfactory. Appointment system easy and flexible. Service report readily accessible on line.. good overall More

Since 2009, I have been taking my G37 for service, here at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of serv at Infiniti of Thousands Oaks. The level of service continues to maintain a great deal of customer satisfaction. Through the years, the level of service and professionalism, has succeeded itself each year. This service, I was assisted by Brian Fudenberg. He was friendly and very attentive to my service needs. I look forward to doing business with Infiniti of Thousand Oaks again. More

So professional, friendly, and knowledgeable regarding my vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service adv vehicles. I own 2 vehicles and felt Infinite of Thousands Oaks provided me the service I did not receive anywhere else. Brian is the best service advisor I’ve ever had. More

The service was prompt accurate and politely presented with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics. with costs acceptable.. Consumers depend on honest appraisals on needs from mechanics. More

Patty was amazing. We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I We interrupted her lunch break and yet, w/kindness and a smile she helped me not only w/what I came in for but all of the services I had neglected. I was very happy w/the service. Highly recommend. More

Alba was an incredible representative. She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything ou She communicated multiple times a day with empathy and clear messaging. This project was very difficult, but the service dept figured everything out! More

Worst experience. Didn’t replace air bag properly and damaged dash then blocked our calls Didn’t replace air bag properly and damaged dash then blocked our calls More

One of the best dealership, I have to visit for service, questions on the car I own. questions on the car I own. More

Fabian was very professional and accommodating. The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable wit The service was excellent and my Infinity was repaired in the timeframe that they told me. He answered my questions and I feel very comfortable with the service they have provided me. I would recommend this dealer for future Infinity repairs. More

Patty is excellent in service and goes above and beyond. She is a constant professional and does very good. Follow up work. She is a constant professional and does very good. Follow up work. More