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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
183 Reviews

183 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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July 21, 2025

I received very good service and everything went very well. Patty was very helpful and professional. I usually get good service and the employees that I come in contact with are always nice. More

by DCJOECAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez, Brian and Roxanne.
July 21, 2025

I absolutely love my services for my car. It was no wait time. Everybody was super nice and attentive. More

by c1800up
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Espinoza
July 20, 2025

Good customer service good communication gave all the details necessary to work being done! Thanks More

by DMARAVILLAS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

I have been with Infiniti Thousand Oaks for nearly 10 years! Their services from sales to scheduling and to their service technicians are exceptional!!! The waiting lounge is also very comfortable and c More

by elisaperlman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba
July 18, 2025

Paty Ramírez and her team very efficient, doing the maintence and founding what needs to be repair More

by ana.caballeros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paty Ramírez
July 16, 2025

Probably like most people I wasn't happy with my trade in value. Especially when they have it on their lot for more than double. More

by BCLEMAY
Recommend Dealer
Yes
Employees Worked With
Jacob Greene
July 15, 2025

Alba always takes good care of us and is always right on top of our service. More

by DinaQ1999
Recommend Dealer
Yes
Employees Worked With
Alba
July 11, 2025

Very good service drop off and pick up. Service consultant was very knowledgeable and helpful. More

by mejiaerick613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob green
July 05, 2025

Service Alba Ramirez is the best She is honest, patient and more than helpful. Bought my M35 new from you in December 1999 (Yes) almost 16 years. She has helped more than I ever could expect. More

by Bob.kerkis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

I always have a great experience with the service department. Everyone is very friendly and efficient. More

by snewbury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez