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INFINITI OF THOUSAND OAKS - Service Center

Thousand Oaks, CA

4.8
182 Reviews

182 Reviews of INFINITI OF THOUSAND OAKS - Service Center

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July 23, 2025

I bought my vehicle and religiously bring it back for service. Staff are always courteous and professional. More

by yavenmo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Greene
July 23, 2025

Very happy with the service they were able to reschedule my appointment right away was not able to make it in the morning thank you More

by rebecaolivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mancilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

I received excellent service, and support. I would highly recommend this dealership. I would also highly recommend Brian in the service department, he was extremely helpful and went above and More

by Mjfranco63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
July 22, 2025

Great customer service and great work done by this service center. Everything was explained throughly and I was kept up to date on all maintenance. More

by joshua_w710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Ramirez
July 21, 2025

I received very good service and everything went very well. Patty was very helpful and professional. I usually get good service and the employees that I come in contact with are always nice. More

by DCJOECAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez, Brian and Roxanne.
July 21, 2025

We have been coming here for 15 years and have never had a bad experience, always top notch. More

by snewbury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Ramirez
July 21, 2025

My experience with Patty and the rest of your staff was great. I was kept up to date on what was happening with my car and any issues that came up! I was treated very well and with a lot of respect. More

by chris.fisher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

Brian is my consultant and he is ALWAYS professional, kind and informs me of all my car needs. He is an asset to your company! More

by michelleastein623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN FUDENBERG
July 21, 2025

Julio and Alba are THE BEST! Have been taking my car to them since 20099. More

by LODILOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2025

I am very happy with the service I received, definitely 5 star! Alba was very knowledgeable and helpful. Pleasure to work with. More

by Pmontford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alba
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