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INFINITI OF THOUSAND OAKS

Thousand Oaks, CA

4.6
92 Reviews
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3570 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 92 reviews

February 03, 2023

Absolutely terrific. Dealing with their service dept is a pleasure, Brian, my service advisor is the best!! My car is 15-years old and looks / runs like new largely du More

by rokdocnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenberg; Julio Ramirez; Matt Bishop
Mar 02, 2023 -

INFINITI OF THOUSAND OAKS responded

Thank you!!! Our team thanks you!!

January 21, 2023

Good customer service, good communication, good loaner car. Overall very satisfied Everyone was very friendly and courteous. More

by yantras_cloves0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian??
Jan 24, 2023 -

INFINITI OF THOUSAND OAKS responded

We strive to provide the best service and we are thrilled to hear that you were satisfied with our dealership! Thank you!

January 18, 2023

I bought my first Infiniti from thousand Oaks and the service has always been Great! You can expect courteous, friendliness, honesty and professionalism from their staff. More

by ermansmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
Jan 24, 2023 -

INFINITI OF THOUSAND OAKS responded

We appreciate your review and are happy to have you as a customer! Thank you!

December 06, 2022

I have owned at least 6 Infiniti's. Your dealership is top tom bottom the best with whom I have worked. It is clean, thorough and over delivers in every way. More

by maltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alba Ramirez
Dec 14, 2022 -

INFINITI OF THOUSAND OAKS responded

thank you for those kind words, that's always our goal!!!

December 01, 2022

Courteous and knowledgeable service advisor. Work was completed in a timely fashion and performed excellent. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fudenburg
Dec 14, 2022 -

INFINITI OF THOUSAND OAKS responded

that's what we strive for everyday< thank you!!

November 25, 2022

Great service at the dealer infinity , good skills from the service technician on the dealer More

by Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alva
Dec 14, 2022 -

INFINITI OF THOUSAND OAKS responded

Always our goal, thank you!

November 13, 2022

Patty Ramirez handled everything and even discovered my new battery was bad and had it replaced. More

by coreywb1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patty Ramirez
Jan 30, 2023 -

INFINITI OF THOUSAND OAKS responded

Coreywb1, we are glad we could help!

October 02, 2022

Service representatives Alba and Virginia are amazing and attentive. Staff in reception area very nice and kind. More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alba and Virginia
Oct 02, 2022 -

INFINITI OF THOUSAND OAKS responded

We are happy to provide you with an excellent customer service experience!

October 01, 2022

I have owned Infinities since 2005. This is my fourth one. I’ve always had them serviced at the Infiniti Of Thousand Oaks dealership. They are very competent, knowledgeable and accommod More

by Rob L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Ramirez
Oct 02, 2022 -

INFINITI OF THOUSAND OAKS responded

Thank you for trusting us for over 15 years with your vehicle's service! We always appreciate having repeat clients and can't wait to see you again in the future! -SH

September 17, 2022

Great service. Brian is my go to guy. Free loaners, great car wash, waiting area clean and we'll stocked More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 02, 2022 -

INFINITI OF THOUSAND OAKS responded

We are so thankful to have you as a loyal customer and we're happy to hear that Brian has treated you wonderfully! We look forward to seeing you for your next service appointment! -SH

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