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INFINITI OF THOUSAND OAKS
Thousand Oaks, CA
103 Reviews
Our sales team at INFINITI of Thousand Oaks boasts years of experience catering to the diverse needs of customers throughout Ventura and Los Angeles counties. Conveniently located in Thousand Oaks, we proudly serve the communities of Camarillo, Agoura Hills, Westlake Village, Moorpark, Newbury Park, Oak Park, Malibu, Calabasas, West Hills, Woodland Hills, Santa Monica, Beverly Hills, and West Los Angeles.
Discover your perfect vehicle with our expert guidance. Explore our online inventory, request more information, schedule a test drive, or inquire about financing options. Let us help you find the INFINITI that fits your lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 103 reviews
April 01, 2025
Well, I used to be a 100% fan of this place, but since I told them I couldn't buy another car (too expensive now), after more than 20 years of my loyalty they are turning into xxxxxxxx. I am not speaking a told them I couldn't buy another car (too expensive now), after more than 20 years of my loyalty they are turning into xxxxxxxx. I am not speaking about the service, or internet sales department as they have been excellent the whole time, but one or two people I've spoken to in finance since I asked to terminate my lease have been less than polite..I'm in sales and you would think that people who have given you that many years of business would be thankful. But I guess since I am not a millionaire, I don't count anymore. Alba, Patty, and Dennis this is not related to you at all..you have all been wonderful for the last 20+ years. More
by waynoguitar37
Employees Worked With
Dennis Obrien, Alba Ramirez, Patty Ramirez
April 01, 2025
Great service. I would recommend someone to buy a car there. I would go back and buy another car I would recommend someone to buy a car there. I would go back and buy another car More
by arlenegonzalez76
Verified CustomerEmployees Worked With
March 30, 2025
Amazing dealership, Alba Ramierz is fantastic. She provides excellent service always helpful and goes above and beyond. She provides excellent service always helpful and goes above and beyond. More
by erik
Employees Worked With
March 28, 2025
Fabian greeted me promptly and listened to my needs. He was able to resolve my issue and kept me updated on the status of my vehicle. Great team members from check in through out. He was able to resolve my issue and kept me updated on the status of my vehicle. Great team members from check in through out. More
by Tarango
Employees Worked With
Fabian
March 28, 2025
The service was excellent as was the car wash. However, we had an incident with the advertised oil change price. We were sent a card which didn’t indicate it was a coupon. We had to go home to ret However, we had an incident with the advertised oil change price. We were sent a card which didn’t indicate it was a coupon. We had to go home to retrieve the card to obtain the advertised price. The fact that it has an expiration date does not indicate it’s a coupon. It only indicates the price has an expiration date. More
by hals0
Employees Worked With
March 15, 2025
This is the first time I've personally bought a vehicle from Infiniti of Thousand Oaks, but my family had purchased from them over 20 years ago, and I can say with certainty that the quality of service fro from Infiniti of Thousand Oaks, but my family had purchased from them over 20 years ago, and I can say with certainty that the quality of service from their sales reps are one of the best in the industry and have stayed that way. My first interactions with Kevin when I stepped into the lot were warm, welcome and the most accommodating I've experienced. The vehicle I was interested in from their online catalogue is what I wanted to see first and Kevin gave me the full rundown from A-Z on what was included, any pros and cons and gave me honest answers to all my questions. After a few days of thinking it over, I went ahead with striking a deal and left the lot a lot happier than before I came in. I want to thank him and everyone else who is at the Thousand Oaks location for the stellar service and to state that they are the best example of an A1 car dealership. A real class act. More
by Saeed
Employees Worked With
Kevin, Fidel
December 18, 2024
Best purchase experience of all times. Edwin and the Thousand Oaks Infiniti dealership are excellent. I recently leased my second car from this dealership and the entire experience was pro Edwin and the Thousand Oaks Infiniti dealership are excellent. I recently leased my second car from this dealership and the entire experience was professional, stress free, and 100% supported by everyone at the dealership at every level. If 100 stars were available to rate this dealership and their people, they get 100. More
by outerdav
Employees Worked With
Edwin Alas, Kyle Diez
