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643 Reviews of INFINITI OF DENVER - Service Center
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February 20, 2011
This is my second car from Denver Infiniti and I will probably buy a third car (when the time comes) because of the service. Eric Tuxhorn is exceptional, and has always been curtious, knowledgable, and probably buy a third car (when the time comes) because of the service. Eric Tuxhorn is exceptional, and has always been curtious, knowledgable, and helpful when I need anything done with my car. My husband bought a car two years ago from this dealership probably because of me raving about the service I always received,not to mention, they always have a curtesy car available - a nice bonus! I highly recommend this dealership. More
by Brenda Lees
Employees Worked With
Eric Tuxhorn
August 24, 2010
I purchased an Infiniti Certified Pre-Owned vehicle (FX45) and purchased extended service warranty in March, 2007. Now I have rust (corrosion penetration) on doors and body panels, and Infiniti will (FX45) and purchased extended service warranty in March, 2007. Now I have rust (corrosion penetration) on doors and body panels, and Infiniti will not honor the published warrranty, claiming "environmental conditions" created the problem. The automobile was orginially titled in Lake Placid, New York. Further, Infiniti of Denver says such rust issues were disclosed at the time of purchase (not so), I was given the Infinity Certified Checklist. I bought the car on a Saturday, found the rust issues on Sunday, returned the car Monday and was told in no uncertain terms it was now my problem and Infiniti of Denver would not take the car back or trade for another vehicle. Now there is rust or corrosion penetration from the inside of the body panel and around the door window frame areas than neither Infiti of Denver or Nissan (Infiniti) will repair, even though it is clearly stated in the warranty such repars will be made. Needless to say, I am now in arbitration to get this resolved as Ininiti and Infiniti of Denver will not honor the warranty. More
by unhappyinfinitiowner
Employees Worked With
Sales Manager, Service Manager
March 29, 2009
I would avoid...they avoid manufacturer warranties and will keep on charging you even after you make the purchase. Their excuses for avoiding the warranties are only good if you enjoy complex thinking tha will keep on charging you even after you make the purchase. Their excuses for avoiding the warranties are only good if you enjoy complex thinking that has no real common sense to it. Just a big headache I would avoid by visiting other CO dealerships. More
by uncbeers
Employees Worked With
Service and Sales departments
