631 Reviews of INFINITI OF DENVER - Service Center
Chris was very thorough on what needed to be done on my car at 60k miles to maximize my investment and keep it in top shape for a long time. Now I am set for the next 30k miles, and can have piece of mind car at 60k miles to maximize my investment and keep it in top shape for a long time. Now I am set for the next 30k miles, and can have piece of mind that Infiniti always has my back. Thanks! More
Corey was very helpful, and took great care of me. He went above and beyond what was expected and offered any help I needed with my new car. I will definitely be back for any service needs in the future went above and beyond what was expected and offered any help I needed with my new car. I will definitely be back for any service needs in the future. Kudos to Corey More
It was wonderful! The only thing that could have been better was that it took a 30 - 45 minutes longer than expected. I was impressed with EVERYTHING else. better was that it took a 30 - 45 minutes longer than expected. I was impressed with EVERYTHING else. More
After buying our Inifiniti a few months ago we've been to Denver Infiniti twice for routine oil changes. They always do more than is required with an oil change, and go the extra mile for their cust been to Denver Infiniti twice for routine oil changes. They always do more than is required with an oil change, and go the extra mile for their customers. I feel the staff at Denver Infiniti are honest and try hard to treat their customers well. More
Comfortable check-in and waiting areas. Chris made recommendations of service to keep my vehicle in tip-top shape; and then had approved services performed. Also, fixed an ongoing alarm issue I have h recommendations of service to keep my vehicle in tip-top shape; and then had approved services performed. Also, fixed an ongoing alarm issue I have had with the car, and explained my options for reducing/eliminating the sensitivity of this Infinity alarm. Problem solved! More
The service was outstanding! I arrived on a busy Saturday morning without an appointment for Express Service. I was greeted immediately and taken care of by the receptionist. The service was done within an h morning without an appointment for Express Service. I was greeted immediately and taken care of by the receptionist. The service was done within an hour and Nathan was very helpful and pleasant. More
Chris is very friendly. He is very knowledgeable and explained in detail what was wrong with mr car and the cost to fix. I know that I will be given excellent service anytime I go in to have my car serv explained in detail what was wrong with mr car and the cost to fix. I know that I will be given excellent service anytime I go in to have my car serviced. More
On Wednesday September 25th at around 6 P.M. the radiator on my 2009 FX 35 cracked. I was still able to drive the car home as it was a slow leak. On Thursday at around 8:30 A.M. in the morning I called Ste on my 2009 FX 35 cracked. I was still able to drive the car home as it was a slow leak. On Thursday at around 8:30 A.M. in the morning I called Steve Cleckley to see how to handle this matter. He took my call even though it was his day off, as he always has, and sent me to Clark Hearold. Clark gave me the number for roadside assistance and my car was loaded up at around 9:45 A.M. and on its way to Denver for the service. At the time I had no idea that the radiator cracked so I was anticipating maybe three or four days for them to isolate the problem and fix it. Clark called me on Friday at 10 A.M. to inform me it was indeed the radiator and that the car would be done and ready to pick up around 2P.M. Originally I had the car towed because it wasn't in drivable condition and I live in the mountains so I wasn't sure how to handle this situation since I didn't want to drive 3 hours both ways to go and pick up the vehicle. Clark suggested that I call roadside assistance. I called roadside assistance and they also covered the tow back to my house. All of my service work was done for FREE! Thank God I bought the extended warranty with this vehicle or this could have been a real headache. Just another reason I am glad I own an Infiniti. Infiniti of Denver always takes great care of me in a very timely manner. More
Nate and Clark have given me once again exceptional customer service. Steven Cleckley helped me to better understand my Sirus Radio and how to program the system. I can also count on perfect customer customer service. Steven Cleckley helped me to better understand my Sirus Radio and how to program the system. I can also count on perfect customer service from Infinity of Denver. A very happy repeat customer. More
Shout out for Infiniti - Aurora, CO. On Wednesday evening our radiator, in our Infiniti, cracked at the seal and anti-freeze was pouring out. Tim was leaving town early the next morning and I could in no way our radiator, in our Infiniti, cracked at the seal and anti-freeze was pouring out. Tim was leaving town early the next morning and I could in no way drive it down to Denver to get it fixed. So...David (the MAN when Tim is gone) called, Steven(sp?) at Infiniti and they came up the next day, drove it to Denver, fixed it, then brought it back LAST NIGHT (Friday)!!! So...in 2 days they handled it completely! We live 2 HOURS FROM DENVER! We, luckily, had purchased the upgraded warranty with Infiniti which I will ALWAYS praise for the service that we got! And our next vehicle...will be an Infiniti!!! — feeling blessed at Infiniti of Denver. More