INFINITI OF DENVER - Service Center

It is great that my Infinity tells me when my car needs service. Then, when I called Clark Hearold, he scheduled my service Immediately. My time waiting for the oil change and oil filter change was shor service. Then, when I called Clark Hearold, he scheduled my service Immediately. My time waiting for the oil change and oil filter change was short and pleasant. The cost was minimal. As always, Infinity of Denver and Clark were an excellent example of what a service based company can and should be. More

Corey in the service department was great to work with. I had been having a hard time getting my service issue resolved at my local shop in Castle Rock and Corey and team quickly identified the problem tha I had been having a hard time getting my service issue resolved at my local shop in Castle Rock and Corey and team quickly identified the problem that the previous shop could not. More

Chris does a terrific job every time I have an issue. He has my car thoroughly inspected and gives me all the recommended services plus the related costs. He also prioritizes everything so I know what to d has my car thoroughly inspected and gives me all the recommended services plus the related costs. He also prioritizes everything so I know what to do now and what can be scheduled at a later date. He gets me in on my schedule and is able to get me a loaner car which makes my whole experience with the service center very convenient and accommodating. I have been dealing with Chris since I moved to Denver in 2011 and truly enjoy working with him. More

I have been a customer of Infinity of Denver for more than 10 years - during the time that I have owned three different Infiniti vehicles. My sevice advisor, Clark herold, always provides great service. than 10 years - during the time that I have owned three different Infiniti vehicles. My sevice advisor, Clark herold, always provides great service. More

Just dropped in (unannounced) for my 30K service...Infiniti of Denver got me in right away, loaned me a car and washed my vehicle. I give them an A-ONE award for customer service and treatin service...Infiniti of Denver got me in right away, loaned me a car and washed my vehicle. I give them an A-ONE award for customer service and treating me like a VIP. Everyone from my original sales person, the front desk, sales consultant to the owners treat their customers like they would want to be treated. I have purchased several cars from Infiniti of Denver and plan to continue in the future. Great job in a country where customer service has declined over the years!!! More

Very quick and to the point...my time used efficiently. Rob is the finest manager I have ever had the pleasure of working with. I can say what I have to say in less than 25 words..bla bla bla bla Rob is the finest manager I have ever had the pleasure of working with. I can say what I have to say in less than 25 words..bla bla bla bla More

Clark was prompt, friendly, personable and professional, as always. I trust Clark and feel as though he looks out for me where regarding my vehicle. as always. I trust Clark and feel as though he looks out for me where regarding my vehicle. More

I had a scheduled appointment and did not have to wait an excessive amount of time to have my car looked at. It was just a service light that needed to be reset. I have always had a good experience using the excessive amount of time to have my car looked at. It was just a service light that needed to be reset. I have always had a good experience using their service center. More

I adore Stephen and he always makes time to visit with me every time I am in the dealership. The service center goes above and beyond - I just love this dealership. I will most certainly buy my next vehicl every time I am in the dealership. The service center goes above and beyond - I just love this dealership. I will most certainly buy my next vehicle from Stephen:). More

Chris was extremely pleasant and was very keen on getting my car ready for a road trip I will be taking by myself. I appreciate his sensitivity to me wanting to feel confident that the vehicle will get me t my car ready for a road trip I will be taking by myself. I appreciate his sensitivity to me wanting to feel confident that the vehicle will get me to my new home in Arizona safely! And I was thrilled when I got my vehicle home and I looked under the hood. The technician cleaned my dusty/dirty engine. I am not sure which technician worked on my vehicle yet hope you will pass on a big "thank you" to him for me! :) More