631 Reviews of INFINITI OF DENVER - Service Center
Your dealership provides truly exceptional customer service. The waiting area is comfortable and the employees are courteous - from opening doors to greeting customers. The service provided was quick service. The waiting area is comfortable and the employees are courteous - from opening doors to greeting customers. The service provided was quick and thorough. Thank you for being not just an ordinary dealership! More
Working with Corey has been great. He's always friendly and doesn't overdo the service/sales process because he clearly understands the customer's individual car knowledge. Other places will go o friendly and doesn't overdo the service/sales process because he clearly understands the customer's individual car knowledge. Other places will go on long spiels that are unnecessary and I appreciate that Corey does not do that with me when I am direct about my reason for the visit/service, etc. My only issue with the service process has been that after I check in with the secretary, I have sometimes waited too long before being acknowledged or greeted, even if my car is already being worked on. I think this happens because the secretary forgets to let the service writer know, or forgets to remind them that I am waiting once they become available. Although a small issue, no one should have to wait for a simple greeting or a check-in when they shouldn't be. Keep up the good work! Thanks! Austin More
I had a non-standard road hazzard warranty issue with a tire and IOD took care of it in a fair and professional manner. I was very pleased with the outcome --- which might not have been the case had the d tire and IOD took care of it in a fair and professional manner. I was very pleased with the outcome --- which might not have been the case had the delership not be customer service oriented. More
My car was not very drivable one morning. I called Clark who took it in right away, set me up with a loaner and let me get on with my day. My car was repaired and I picked it up and went on my way. exce who took it in right away, set me up with a loaner and let me get on with my day. My car was repaired and I picked it up and went on my way. excellent service, no waiting and no hassles. that is why I go to Infiniti of Denver. More
Always get excellent, prompt and professional service. Very friendly and always arrange loaner car for service that takes more than an hour or so. The new waiting room and coffee service is nice. Very friendly and always arrange loaner car for service that takes more than an hour or so. The new waiting room and coffee service is nice. More
This is my 2nd Infinity. The first one I drove for 12 years and almost 200,000 miles. I know the cars Infinity manufactures are great but it is the service that keeps me coming back! I have worked with years and almost 200,000 miles. I know the cars Infinity manufactures are great but it is the service that keeps me coming back! I have worked with Clark almost the entire time I have had an Infinity. He is ALWAYS very professional, friendly, helpful, and just easy to do business with. I know I can trust him. I always recommend Infinity but tell people the best service they will EVER get is from the dealership on Havana. More
I have nothing but the highest regard for Cory Robinson. His attention to detail, patience and friendliness was truly exceptional. Working with him makes me want to return to your dealership again and again His attention to detail, patience and friendliness was truly exceptional. Working with him makes me want to return to your dealership again and again. More
You guys always take such incredible care of me! I appreciate being able to drop my car off on very short notice and having the easy access to a loaner car for the day! When I picked up my car, it wa appreciate being able to drop my car off on very short notice and having the easy access to a loaner car for the day! When I picked up my car, it was clean inside and out. I got it back in better shape than I left it in! Thanks for everything! More
Infiniti of Denver provides convenient, prompt, professional and courteous service. The staff is very knowledgeable and helpful. I would recommend them for your Infiniti service. professional and courteous service. The staff is very knowledgeable and helpful. I would recommend them for your Infiniti service. More