INFINITI OF DENVER - Service Center

I've worked with Nate before & I trust his professional demeanor. He greets me because he remembers me which is great as a customer because I know he see's so many people daily. He clearly lis professional demeanor. He greets me because he remembers me which is great as a customer because I know he see's so many people daily. He clearly listens to my objectives, concerns & answers any questions I have. A few times I have needed to retrieve possessions from my car. Nate is always easy to find in his office or walking around the service area so that I can ask him to retrieve these items from my Infiniti. Nate does this so politely as it is never an inconvenience to him & better yet he does it with a friendly demeanor so that I personally feel that I'm not intruding on his time. One of the traits that I genuinely appreciate about Nate is he will give his customers updates on the service being performed. This is valuable to me as a customer because every time I've asked where in the process they are or what work has been completed. Nate will give me a full explanation. I appreciate this because logically I know he has other customers and responsibilities so his attention to every customers inquiries is an impressive ability to multi task & provide above average service. I rely on my car immensely for the safety of my child as well as transportation. I need to be able to trust and be treated with respect by the people I'm relying on to maintenance one of my biggest assets. Nate has always been very positive and friendly and he is an asset to Infiniti. Great attitude, it is the small things that leave a lasting impression.. but Nate has made a big positive impact on our impression of him and the Infiniti Service team. Thank you!! More

Clark has been our go to guy at the dealership since buying our first Infiniti. He has helped us out with issues many times while needing service for our vehicles. buying our first Infiniti. He has helped us out with issues many times while needing service for our vehicles. More

Infiniti of Denver always does a great job of helping owners take care of their vehicles. Tha facility is nice and clean and the people are easy going and helpful. owners take care of their vehicles. Tha facility is nice and clean and the people are easy going and helpful. More

The scheduling was quick and easy, I didn't have to wait in a line when I got to the dealer. My paperwork was pretty ready except for a few additional items I wanted to add. During the callback C wait in a line when I got to the dealer. My paperwork was pretty ready except for a few additional items I wanted to add. During the callback Corey explained to me what additional work was recommended but never pressured me purchase anything. When I came to pick up my car, it was ready the paperwork was ready. Everyone at the dealership was polite and friendly. The dealership was luxurious. Most important, my car is running beautifully. More

The oil change and inspection service on our Infiniti was great and completed quickly. I appreciate the complimentary wash and the friendly service consultant. Thanks. great and completed quickly. I appreciate the complimentary wash and the friendly service consultant. Thanks. More

Chris Madigan is one of the finest service reps I've ever worked with. He is always responsive, polite, and is always willing to help. This is my third Infiniti I purchased from Infiniti of Denver, al ever worked with. He is always responsive, polite, and is always willing to help. This is my third Infiniti I purchased from Infiniti of Denver, all because of the great service and people. More

When I walk in the door, Corey, Chris, Nathan or Clark immediately recognize me, acknowledge me, and help me out. Plus, the service time is typically really quick and it always seems like the car goes immediately recognize me, acknowledge me, and help me out. Plus, the service time is typically really quick and it always seems like the car goes straight in for servicing. The waiting room with coffee and doughnuts is very comfortable and really top-notch for a service dept. The service dept alone is one of the primary reasons that I may lease/buy another Infiniti. More

I live fairly close to this dealership (3 mil.) but I appreciated the ride to and from the dealership in order to get my car. AND, to my VERY pleasant surprise, my car had been washed (which it needed ba appreciated the ride to and from the dealership in order to get my car. AND, to my VERY pleasant surprise, my car had been washed (which it needed badly)! Thanks!! The reasons for my visit had been addressed and answered. I will certainly be back. More

We were on our way to the mountains from Nebraska. The recall was done as promised. They didn't try to sell us things we didn't need. Great experience. recall was done as promised. They didn't try to sell us things we didn't need. Great experience. More

Great service, super friendly and professional. Everyone from the gal at the desk to the guy who dropped me off in the courtesy car has been great. Excited to check out valet service for oil changes! from the gal at the desk to the guy who dropped me off in the courtesy car has been great. Excited to check out valet service for oil changes! More