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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
631 Reviews

631 Reviews of INFINITI OF DENVER - Service Center

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June 12, 2016

Excellent!! Clark has the best customer service!!I will continue to go Infiniti of Denver as long as I live here.They are the best in Denver! More

by dax7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2017 -

INFINITI OF DENVER responded

dax7 Thank you for taking the time to review us at INFINITI OF DENVER. You could choose any dealer, so thanks for making us your dealership of choice. We will pass along the kind words to Clark.

June 07, 2016

Service When I come in to see Clark it is like visiting with an old friend. Clark has been in charge of servicing my vehicle for 14 years. I trust him to tel More

by ShelleyBurnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

Thank you for your kind review! We make sure all of our employees are knowledgeable and courteous, and we are glad to hear that you were pleased with the services that Clark and Chris provided. We look forward to seeing you in the future!

June 06, 2016

Exceptional Service Department and Support Infiniti of Denver has been my "go to" dealer for over 12 years. In addition to their great sales staff, Clark Hearold (Service Dept) deserves specia More

by LizC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

LizC, We are thrilled to hear that we are your go to dealer. Infiniti of Denver strives to go above and beyond your expectations each time you visit us, and we are glad to know that you are happy with your service. We will be sure to pass along the kind words to Clark! All the best, Infiniti of Denver Team

May 19, 2016

exceptional Infiniti of Denver always aims to please. Workers are always friendly and eager to assist. They provide a very comfortable atmosphere and there is More

by Mensa, Akos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2016 -

INFINITI OF DENVER responded

Thank you for your kind review Mensa, Akos. We strive for excellence, and we are glad that you are pleased with our work. We look forward to seeing you again!

May 05, 2016

Terrible. I am a new Infiniti owner, I just purchased a M35x out of state and was looking for a dealer in the Denver area where I live to service my vehicle. Wh More

by JoshuaGoldschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown Service Girl, just another receptionist with no brand knowledge
May 06, 2016 -

INFINITI OF DENVER responded

Joshua, we sincerely apologize for your experience. I can assure you this is not a normal business practice at Infiniti of Denver. We try very hard to accommodate all of our clients needs but obviously didn't in this case. We realize you always have a choice and didn't try hard enough for you to choose us. I can only ask you give a second chance by contacting our service manager (Timothy L xxxx) 303-785-1147 for a complimentary oil and filter change. Giving you an opportunity to experience our amazing service department for what is really is.

April 22, 2016

Efficient and friendly. Scheduling appointment (by telephone) was easy. I was met promptly when brought vehicle in and routine servicing was handled quickly. Service was fr More

by Dwq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regret that I do not recall name of young man who assisted with servicing.
Dec 29, 2023 -

INFINITI OF DENVER responded

Dwq - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. The team will be excited. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 18, 2015

Second to None! I bought my Infiniti this past summer. This was the first oil change since I bought the car. The service department was just like the sales departme More

by KK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2015

The #1 Infiniti Dealer in colorado My first experience was a free car wash. I owned an Altima at the time. When I was ready to buy a new car, Infiniti was the only dealership I visited. More

by retired03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Lytle, Rob Rogers, Brooke Cleckley
Oct 16, 2021 -

INFINITI OF DENVER responded

Hi Retired03, we are very happy to have provided you with such a positive experience! Thank you for trusting INFINITI OF DENVER for all your automotive needs.

November 10, 2015

Service I always service my Infiniti because of the Chris Madigan. He always makes me feel like I am the most important customer. Thank you Chris! More

by siirola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 08, 2015

Service As always the service was great. Clark is always ready to help with any and all service issues. I highly recommend Clark and the service team at Infi More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 16, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

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