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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
649 Reviews

649 Reviews of INFINITI OF DENVER - Service Center

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March 03, 2018

amazing they waiting area is clean and organized and FREE COFFEE!!! experience with the adviser was quick and painless. they are seem very attentive and are w More

by mikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

INFINITI OF DENVER responded

Mikes, we are so happy to hear that you enjoyed your experience with us at INFINITI OF DENVER. We look forward to working with you again in the future.

March 03, 2018

Dealers All good thank you Clark didn't outstanding job of communicating through the day was very satisfied with the service thank you very much I will return More

by Broncos Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

INFINITI OF DENVER responded

Broncos Infiniti, thank you for taking the time to share your positive experience with us and others! We will be sure to pass on the positive feedback to Clark.

March 03, 2018

Great Job. Well Done! Krista Sparks did a great job in helping me with my service visit. My Infiniti M37x runs great. Thanks, Krista, for the great service and for showing More

by Clinton M37x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Sparks, Vivian Nguyen
Apr 11, 2018 -

INFINITI OF DENVER responded

Clinton M37x, we will be sure to pass on the positive feedback to Krista, thank you for choosing us as your dealership of choice.

March 02, 2018

THANKS FOR THE FREE OIL CHANGE HAD A QUESTION FOR THE SERVICE GUYS AND THEY WERE ALL HELPFUL, AND WERE GOING TO TALK TO THE MASTER MECHANIC TO CONFIRM THEIR ANSWER TO MY QUESTION. More

by 3RD_INFINITI_BOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Cleckley
Apr 11, 2018 -

INFINITI OF DENVER responded

3RD_INFINITI_BOY, we are so happy to hear that we were able to go above and beyond for you! Our goal is to always exceed your expectations.

March 01, 2018

Great Service Experience The Dealership is very clean and organized. The staff is very friendly and helpful. Chris Madigan as my service adivisor. He was great to wok with an More

by Denice QX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

INFINITI OF DENVER responded

Denice QX, Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. Our goal is to exceed your expectations each time.

February 25, 2018

Great Job Professional, friendly staff, very good communication between service and myself, she kept me informed of everything, called me if there was something More

by marla1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Sparks
Apr 11, 2018 -

INFINITI OF DENVER responded

Marla1103, you have to option to choose anyone, so we appreciate you making us your dealership of choice. We will be sure to pass on the positive feedback to Krista!

February 23, 2018

good service experience First time here; came on basis of free oil change offer from Infiniti at this location. Pleased with professionalism & courtesy of the service advisor More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of the name of the service advisor who initially took my paperwork & then handed over to Clark
Apr 11, 2018 -

INFINITI OF DENVER responded

DG, Your kind words mean lot to us. We appreciate your feedback and, at INFINITI OF DENVER, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

February 20, 2018

Excellent Service. Clark, service contact did an excellent job of keeping me informed accurately. The car had problem with USB port not being defected. The part was repl More

by Ladies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venassa, Brooke Cleckley, David Yoo
Apr 11, 2018 -

INFINITI OF DENVER responded

Ladies1, thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We strive to provide superior service every time!

February 18, 2018

Courteous, efficient service from Clark, service advisor Clark Hearold and the technicians who serviced my car were efficient and courteous. The dealership provides a comfortable lounge and snacks and bever More

by Paul Zuckerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

INFINITI OF DENVER responded

Paul Zuckerman, Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. Our goal is to exceed your expectations each time. We will be sure to pass on the positive feedback to Clark.

February 17, 2018

Emission Control Factory Adjustment I was told when I got there, it would take 45 minutes to an hour and it was 1 1/2 hours later before I was out. Other than the time element, the serv More

by DEBORAH GAMBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

INFINITI OF DENVER responded

Thank you again for taking the time to let us know how we did. Clark will be excited about your kind words. We think he is pretty special, also. We hope to be of service to you again in the future and the rest of your day is as awesome as you are! Best wishes, Infiniti Of Denver

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