634 Reviews of INFINITI OF DENVER - Service Center
Great Job Professional, friendly staff, very good communication between service and myself, she kept me informed of everything, called me if there was something Professional, friendly staff, very good communication between service and myself, she kept me informed of everything, called me if there was something needed other than ordinary maintenance, she also followed up after to make sure everything was done correctly. The waiting area is very comfortable, and yummy snacks. Very pleased with my experience. More
good service experience First time here; came on basis of free oil change offer from Infiniti at this location. Pleased with professionalism & courtesy of the service advisor First time here; came on basis of free oil change offer from Infiniti at this location. Pleased with professionalism & courtesy of the service advisors and with the comfort of the waiting area (especially separate areas for those who don't want to watch the TV). Just wish this and all Infiniti dealerships would install a carwash that can be used in subfreezing temps. In winter climate like Colorado, seems like that would be a reasonable investment. More
Excellent Service. Clark, service contact did an excellent job of keeping me informed accurately. The car had problem with USB port not being defected. The part was repl Clark, service contact did an excellent job of keeping me informed accurately. The car had problem with USB port not being defected. The part was replaced at no charge. More
Courteous, efficient service from Clark, service advisor Clark Hearold and the technicians who serviced my car were efficient and courteous. The dealership provides a comfortable lounge and snacks and bever Clark Hearold and the technicians who serviced my car were efficient and courteous. The dealership provides a comfortable lounge and snacks and beverages. Highly recommended. More
Emission Control Factory Adjustment I was told when I got there, it would take 45 minutes to an hour and it was 1 1/2 hours later before I was out. Other than the time element, the serv I was told when I got there, it would take 45 minutes to an hour and it was 1 1/2 hours later before I was out. Other than the time element, the service was great as was Clark. More
Quality Work/Exceptional Customer Service Chris was very helpful in resolving the problem. His customer service with myself, as well as others he was assisting, was exceptional. He was kind an Chris was very helpful in resolving the problem. His customer service with myself, as well as others he was assisting, was exceptional. He was kind and patient with my ignorance to understand the function of my car. Thank you, Chris. More
Chris - Very Professional! My experience for a routine oil change, fluid servicing, and tire rotation was first rate. Chris was very friendly and professional! The Infiniti of D My experience for a routine oil change, fluid servicing, and tire rotation was first rate. Chris was very friendly and professional! The Infiniti of Denver service facility appears to be state-of-the-art. The nice customer lounge and fast internet connection were very much appreciated. Of course, I can have routine servicing performed just about anywhere, but I'll make the longer drive to this dealership without hesitation. Also greatly appreciated the car wash! More
Clark rocks As always Clark got me in without an appointment for my check engine light issue. Then found the problem and told me it was still covered under my emi As always Clark got me in without an appointment for my check engine light issue. Then found the problem and told me it was still covered under my emission warranty. No charge and my car came back to me really clean. More
Service Good not sure why I have to put a comment hate surveys like this. I had Jon issues until this survey made me write 25 words Good not sure why I have to put a comment hate surveys like this. I had Jon issues until this survey made me write 25 words More
CLARK,UR THE BEST, THATS BECAUSE YOU LOVE YOUR JOB!!! CHRIS & AMY ,THE REASON WE DO BUS.HERE,BECAUSE OF THE GREAT STAFF YOU--GUYS PUT TOGETHER!!! KUDO;S TO CHRIS&AMY!!! ALSO DAVID,BEST SALES--PERSON YOU-- CHRIS & AMY ,THE REASON WE DO BUS.HERE,BECAUSE OF THE GREAT STAFF YOU--GUYS PUT TOGETHER!!! KUDO;S TO CHRIS&AMY!!! ALSO DAVID,BEST SALES--PERSON YOU--HAVE!!!!! More