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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
649 Reviews

649 Reviews of INFINITI OF DENVER - Service Center

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August 29, 2018

Great dealership I have purchased two certified pre-owned vehicles from this dealership and have been well taken care of each time. The service department goes above a More

by RubyQ50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

INFINITI OF DENVER responded

RubyQ50, we take great pride in our AWESOME service department - thank you for making us your dealership of choice!

August 23, 2018

Service for Service Engine light that came on Since trading in car soon, didn’t want to do any of recommended repairs ( light came on from altitude)...aside from $149 diagnostic fee, was great to More

by Locabbop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

INFINITI OF DENVER responded

Locabbop, we look forward to assisting you with your future sales and service needs. Thank you for taking the time to share your experience with us and others.

July 25, 2018

The Service Department is great! I recently purchased a used Infiniti from another brand's dealership, and had problems with one of my key fobs. I called Infiniti of Denver, and spoke More

by infiniti-by-honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt Wagner
Sep 11, 2018 -

INFINITI OF DENVER responded

Infiniti-by-honda, thank you for letting us take care of you! We will be sure to pass along the positive feedback to Wyatt.

July 19, 2018

service Clark has always been professional, friendly, knowledgeable, and fair. He is truly an asset to the dealership. His knowledge of the service department More

by danrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

INFINITI OF DENVER responded

Danrealty, thank you for taking the time to share your kind words.

July 17, 2018

Consistently good + honest I trust what they tell me plus the work is good. I accept what they advise and not pressured to do any additional work that is optional. More

by Infinity owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

INFINITI OF DENVER responded

Infinity Owner, Thank you for taking the time to share your positive experience. We will be sure to pass along the positive feedback to Chris!

July 04, 2018

Tire Repair Clark was incredibly helpful getting my vehicle in last minute to check a tire pressure issue. It turned out that there was a screw in the tire and h More

by awilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

INFINITI OF DENVER responded

Awilliams, Thank you for the awesome review! We will be sure to pass along your kind words to Clark. Our goal is to always EXCEED your expectations here at INFINITI OF DENVER.

April 25, 2018

Exceptional Service Brought my QX60 in for routine service but since it was close to 30,000 decided to get the 30k service while there. In addition Chris found some warra More

by Alf Gimbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

INFINITI OF DENVER responded

Hello Alf Gimbel, We will be sure to pass on the positive feedback to Chris! We look forward to helping again with your future sales and service needs.

April 19, 2018

Car Service Appreciate the use of loaner car during the time my car was being serviced. Car was finished on time as of good working order. Thanks, More

by temp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018 -

INFINITI OF DENVER responded

Hi Temp, We are so happy to hear that you had a pleasant experience here at INFINITI OF DENVER. Our goal is to exceed your expectations every time.

April 09, 2018

Service Excellence is the norm at this dealership I am a long time customer - 3 vehicles-more than 15 years, work done as agreed upon, vehicle ready on time. Loaner cars available if needed. More

by morgan944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2018 -

INFINITI OF DENVER responded

Morgan944, Your kind words mean lot to us. We appreciate your feedback and, at INFINITI OF DENVER, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car servicing experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

April 07, 2018

Service can improve Without loaner car is very inconvenient for customer. Lexus and Bmw way more convenient because they have loaner car ready and waiting for customer A More

by Candice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We now offer complimentary valet and also loaners with our service customers. Thank you for the feedback.

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