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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
649 Reviews

649 Reviews of INFINITI OF DENVER - Service Center

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October 03, 2020

Chris is absolutely incredible. Best service I’ve ever had. It is hard to find people you trust and Chris earned my trust immediately. Thank you Chris. More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

INFINITI OF DENVER responded

Corey- thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We also think Chris is tops and we will pass along the kind words to him. Thanks for your business.

September 13, 2020

Service on my 2019 QX60. Had issue with window working correctly. Checked me in, extremely professional, provided a loaner and sent me in my way. They said probably 2.5 hours, called me alimony in just th More

by kjbarry0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

INFINITI OF DENVER responded

kjbarry0909 , thanks for this nice review! Clark truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.

August 27, 2020

The service from Clark is always First Class!Also I am The service from Clark is always First Class! Also I am always treated like a valued customer and I am able to make an appointment to fit my schedule More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

INFINITI OF DENVER responded

Rod- Thank you for letting us know about your experience with our Service Department at INFINITI OF DENVER. Clark really knows his stuff. We will pass along the kind words to him. We know you can choose any where to service your car, thank you for making us your dealership of choice.

August 25, 2020

Clean. Efficient. Friendly. Service representative was thoughtful. He applied the online discount without me having to submit the coupon. Car was ready right on time. More

by stormin1010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

INFINITI OF DENVER responded

Stormin1010- This is awesome. Thank you for the kind words & detailed experience you had while servicing your vehicle. We appreciate your business and are glad you are a part of our IOD family!

August 20, 2020

mike always exceeds my car request when its time for a new one, while Chris and the whole service crew keeps me on the road with worry free service EVERY TIME. More

by Tony_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in the service department , MIchael Burrows
Sep 08, 2020 -

INFINITI OF DENVER responded

Tony, we appreciate your feedback! We make sure all of our employees are knowledgeable and courteous, and Mike and Chris will be glad to hear about your experience. Feel free to visit us if you have any further needs.

July 14, 2020

Excellent service of my Q50 Hybrid I have owned INFINITI vehicles for more than two decades. The service department at INFINITI of Denver is exceptional. Clark had been my service rep More

by Connie Sperberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

INFINITI OF DENVER responded

Connie Thank you for taking the time to let us and others know about your experience with our Service Department at INFINITI OF DENVER. We appreciate your continued business and will pass along the kind words to Clarke. Thanks also for letting us know you found our response to Covid great and satisfactory. Crazy times, right?

June 30, 2020

I had an excellent experience with everyone I came in contact with, from the mechanic who worked on my vehicle to the professional and courteous service writer. Chris also called me this morning to ensur More

by Tstepsr67
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

INFINITI OF DENVER responded

Your kind words mean lot to us and Chris will be happy to hear about your experience. We appreciate your feedback, and, at INFINITI OF DENVER, we always strive to provide the utmost in quality and customer satisfaction. You have the option to choose anyone, so we appreciate you making us your dealership of choice!

June 14, 2020

Jeremy is a wonderful service representative and made sure all are needs were met. The lead technician, cannot remember his name, was so great explained everything. More

by Djarvis2012
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jun 15, 2020 -

INFINITI OF DENVER responded

Diana, thanks for this nice review! Jeremy is very knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.

May 04, 2020

Always get my 2005 FX 35 serviced at Infiniti of Denver! Comforting to know you have a trustworthy, competent individual who has some history with the dealership. I also have a VW bug & the turnover @ More

by J
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. Our goal is to exceed your expectations each time.

March 28, 2020

Service with Clark is Awesome, Clark Hearold exemplifies the Infiniti brand. He was been my service advisor for 20 years and is why I keep owning Infiniti's. Clark should be the I More

by wecbillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

INFINITI OF DENVER responded

wecbillie - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We greatly appreciate the kind words and will pass along to Clark. We also believe Clark exemplifies true customer service and we are lucky to have him as part of our team. Thank you for 20 years of continued business to INFINITI OF DENVER

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