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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
634 Reviews

634 Reviews of INFINITI OF DENVER - Service Center

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July 14, 2020

Excellent service of my Q50 Hybrid I have owned INFINITI vehicles for more than two decades. The service department at INFINITI of Denver is exceptional. Clark had been my service rep More

by Connie Sperberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

INFINITI OF DENVER responded

Connie Thank you for taking the time to let us and others know about your experience with our Service Department at INFINITI OF DENVER. We appreciate your continued business and will pass along the kind words to Clarke. Thanks also for letting us know you found our response to Covid great and satisfactory. Crazy times, right?

June 30, 2020

I had an excellent experience with everyone I came in contact with, from the mechanic who worked on my vehicle to the professional and courteous service writer. Chris also called me this morning to ensur More

by Tstepsr67
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

INFINITI OF DENVER responded

Your kind words mean lot to us and Chris will be happy to hear about your experience. We appreciate your feedback, and, at INFINITI OF DENVER, we always strive to provide the utmost in quality and customer satisfaction. You have the option to choose anyone, so we appreciate you making us your dealership of choice!

June 14, 2020

Jeremy is a wonderful service representative and made sure all are needs were met. The lead technician, cannot remember his name, was so great explained everything. More

by Djarvis2012
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jun 15, 2020 -

INFINITI OF DENVER responded

Diana, thanks for this nice review! Jeremy is very knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.

May 04, 2020

Always get my 2005 FX 35 serviced at Infiniti of Denver! Comforting to know you have a trustworthy, competent individual who has some history with the dealership. I also have a VW bug & the turnover @ More

by J
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. Our goal is to exceed your expectations each time.

March 28, 2020

Service with Clark is Awesome, Clark Hearold exemplifies the Infiniti brand. He was been my service advisor for 20 years and is why I keep owning Infiniti's. Clark should be the I More

by wecbillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

INFINITI OF DENVER responded

wecbillie - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We greatly appreciate the kind words and will pass along to Clark. We also believe Clark exemplifies true customer service and we are lucky to have him as part of our team. Thank you for 20 years of continued business to INFINITI OF DENVER

March 05, 2020

Unsatisfied with my dash cam being unplugged and removed. I know because when I got back in my vehicle the wires were hanging from the top of my windshield and my dash cam wasn’t properly put back as I had i More

by Talishajfigueroa
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

INFINITI OF DENVER responded

Talisajfigueroa - we apologize about your experience. Our goal is to exceed your expectations each time. Sounds like we missed the mark. If you would like to have us look at the dash, please bring it in or call Tim xxxx, our Service Manager, at 303-671-6000.

February 19, 2020

Good customer service I've owned my Infiniti for one year and only have had need for minimal maintenance to be performed on it. In particular I've dealt with a gentleman na More

by CField1068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad, Tommy Hubbard
Feb 21, 2020 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. I am happy to hear your time spent with Jeremy was pleasant. We appreciate your kind words, they mean a lot to us! If you have any other questions or concerns about your vehicle, please feel free to come back and visit us. We look forward to seeing you in the future.

January 18, 2020

I have always been pleased with the quality of service from Infiniti of Denver. My service rep Jeremy was accurate in his assessment of the time it would take for the installation of new brakes and other More

by Edlikman
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service Dept
Jan 21, 2020 -

INFINITI OF DENVER responded

Thanks for this nice review! Jeremy truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.

January 09, 2020

My experience In service department was excellent from the time I arrived until work completed. I would recommend to friends and family. Service writer was very personable. More

by Tstepsr67
Recommend Dealer
Yes
Employees Worked With
Bradie
Jan 10, 2020 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We will pass along the kinds words to Bradie!

December 28, 2019

Clark at Infiniti of Denver helped me out tremendously! My 2019 Q50 quit on me unexpectedly. I was able to get it towed to Infiniti of Denver and get a rental car within a couple of hours. More

by HappyGoLucky
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We will pass along the kind words to Clark! Feel free to visit us if you have any further needs.

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