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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
634 Reviews

634 Reviews of INFINITI OF DENVER - Service Center

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January 08, 2021

Always prompt service. Staff is very helpful. Waiting area is great, comfortable with great snacks. Valet service is a nice plus. Would recommend Infiniti of Denver. More

by Cynthiaamber
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

INFINITI OF DENVER responded

Cynthiaamber - thank you for taking the time to let us know about your experience at INFINITI OF DENVER. Reviews are the cornerstone of a business' success. We are glad to hear you enjoyed our complimentary valet service, Home by INFINITI OF DENVER. Thank you for making us your INFINITI dealership of choice.

November 20, 2020

Hi! I worked with Clark who consistently kept me updated with details, timeframe and costs. Thank you for being patient with me throughout the process. More

by ruizj_1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

INFINITI OF DENVER responded

Ruizj_1999 - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also and will pass along the kind words. Thank you for choosing us as your dealership of choice.

November 01, 2020

I appreciate the service at Infiniti of Denver, especially when working with Clark. He clear, honest...a true partner when making decisions about maintaining my car! More

by Hendrix7333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

INFINITI OF DENVER responded

Hendrix7333 - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. Will pass along the kind words. Thank you for your continued business. We greatly appreciate it.

October 29, 2020

Infiniti of Denver is the best in sales, service and parts. When you go there ask for Jeremy. The best service adviser in Colorado. Thanks More

by nfi0930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy the service adviser
Oct 30, 2020 -

INFINITI OF DENVER responded

nfi0930 - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Jeremy is tops also. He will be excited to hear about your kind words. Our goal is to always exceed your expectations. Sounds like we did just that. Thank you for your business.

October 06, 2020

This was my first visit to Infinity of Denver for service as I purchased my vehicle at another Infinti dealer. I was very impressed with my service adviser Chris who kept me updated throughout the entire pro More

by amperry37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

INFINITI OF DENVER responded

AmPerry37- thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited to know about your kind words. You can choose anyone, so thank you for making us your dealership of choice. Welcome to the INFINITI OF DENVER family

October 03, 2020

Chris is absolutely incredible. Best service I’ve ever had. It is hard to find people you trust and Chris earned my trust immediately. Thank you Chris. More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

INFINITI OF DENVER responded

Corey- thank you for taking the time to let us and others know about your experience at INFINITI OF DENVER. We also think Chris is tops and we will pass along the kind words to him. Thanks for your business.

September 13, 2020

Service on my 2019 QX60. Had issue with window working correctly. Checked me in, extremely professional, provided a loaner and sent me in my way. They said probably 2.5 hours, called me alimony in just th More

by kjbarry0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

INFINITI OF DENVER responded

kjbarry0909 , thanks for this nice review! Clark truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs.

August 27, 2020

The service from Clark is always First Class!Also I am The service from Clark is always First Class! Also I am always treated like a valued customer and I am able to make an appointment to fit my schedule More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

INFINITI OF DENVER responded

Rod- Thank you for letting us know about your experience with our Service Department at INFINITI OF DENVER. Clark really knows his stuff. We will pass along the kind words to him. We know you can choose any where to service your car, thank you for making us your dealership of choice.

August 25, 2020

Clean. Efficient. Friendly. Service representative was thoughtful. He applied the online discount without me having to submit the coupon. Car was ready right on time. More

by stormin1010
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

INFINITI OF DENVER responded

Stormin1010- This is awesome. Thank you for the kind words & detailed experience you had while servicing your vehicle. We appreciate your business and are glad you are a part of our IOD family!

August 20, 2020

mike always exceeds my car request when its time for a new one, while Chris and the whole service crew keeps me on the road with worry free service EVERY TIME. More

by Tony_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in the service department , MIchael Burrows
Sep 08, 2020 -

INFINITI OF DENVER responded

Tony, we appreciate your feedback! We make sure all of our employees are knowledgeable and courteous, and Mike and Chris will be glad to hear about your experience. Feel free to visit us if you have any further needs.

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