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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
650 Reviews

650 Reviews of INFINITI OF DENVER - Service Center

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October 28, 2021

Service Dept is great, good service, good communication, easy process. Used the free valet pickup/drop off. More

by Bill - Aurora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corissa
Oct 30, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad you enjoyed our complimentary valet program, Home by INFINITI OF DENVER. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

October 08, 2021

Just another outstanding experience at the sales and service departments at Infiniti of. Denver. First after my car, 2012 G37x, was totaled so Infiniti of Denver was able to find me a great 2015 Q50 wit More

by JOHN VON TILIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

INFINITI OF DENVER responded

John- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 29, 2021

great service! Clark is great in follow up and letting you know what the status is of your vehicle. More

by slbean4ou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

INFINITI OF DENVER responded

slbean4ou - thank you for taking the time to let us know how we did at INFINITI OF DENVER. We appreciate the 5 stars on dealerrater. We think Clark is pretty special also and he will be excited about the kind words. Thanks for trusting us for all your automotive needs.

September 29, 2021

Great service and very professional. Did what they said they would do and on time. More

by tsnailum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

INFINITI OF DENVER responded

Ted - you are the best! Thank you for letting us know how we did. We so appreciate you as a customer and look forward to seeing you again.

August 08, 2021

Friendly people, nice area and nice complimentary drinks, snacks and also complimentary car wash. Fast working technician and service agents videos all the necessary inspections for you to see. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

INFINITI OF DENVER responded

Thanks for taking the time to let us know about your experience. Let us know how we can knock it out of the park next time!

June 11, 2021

Denver Infinity did an excellent job on our recent checkup. Great detail to service with no wait time. Even a video of pre-word needs. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

INFINITI OF DENVER responded

JR - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like we did just that. We appreciate you trusting us with your vehicle.

May 20, 2021

Clark is always great and helpful great employee always sets up times and has everything ready. Returns calls promptly and makes sure that I always get a discount More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

INFINITI OF DENVER responded

Tom - thank you for taking the time to let us and others know about your experience. We think Clark is pretty special and have been lucky to have him on our team for over 22 years. He will be excited about your kind words. Thanks for trusting us with your vehicle.

May 15, 2021

Jeremy Strnad provided exceptional customer service. He guided me through the complicated process of planning an itemized list of repairs. I recommend consulting with him. I'm so happy! More

by Tonyturneresq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 16, 2021 -

INFINITI OF DENVER responded

tonyturneresq - thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We greatly appreciate the kind words. We also think Jeremy is pretty special and he will be excited about your kind words. Thank you for trusting us with your vehicle and we look forward to seeing you in the future.

May 19, 2021 -

Tonyturneresq responded

I will see you tomorrow! Thanks again!

May 13, 2021

Serviced my QX60 and experienced great service. Clark is very professional and have a great cuatomer service skills. Always get my car back running and looking better. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

INFINITI OF DENVER responded

Sam - thank you for letting us know about your visit with us at INFINITI OF DENVER We are lucky to have Clark apart of our team for over 20 years. Thank you for trusting us with your QX60 and look forward to your next visit.

April 24, 2021

They are always professional and courteous. I trust that they are treating me fairly and charge me for what is really wrong with my car More

by dvernon158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

INFINITI OF DENVER responded

dvernon158 - thank you for letting us know about your experience at INFINITI OF DENVER. Our team will be excited about your kind words. We appreciate you trusting us with you vehicle and choosing us as your dealership. Look forward to seeing you again in the future.

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