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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
650 Reviews

650 Reviews of INFINITI OF DENVER - Service Center

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December 07, 2022

When I got a flat tire unexpectedly Infiniti of Denver was quick to get me fixed up! From the customer service, to car service to and from my house- it was the best experience Iv ever had at a dealership! More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Smith
Dec 07, 2022 -

INFINITI OF DENVER responded

Tia - Thank you for taking the time to let us and others know about your 5 star experience with INFINITI OF DENVER. We are glad we got your tire fixed and on the road. We are also happy you enjoyed our complimentary valet, Home by INFINITI OF DENVER. We know you can choose any dealer, so thank you for trusting us for all your automotive needs.

December 07, 2022

As always Clark and the Technicians are top notch, also the pictures/video of what needs to be addressed is very helpful. Everyone is always very friendly professional and a pleasure to speak with. T More

by Bartzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leshun Veasley
Dec 07, 2022 -

INFINITI OF DENVER responded

Marci- Wow this is awesome. We are so excited. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We can't thank you enough for your 24 years of continued loyalty. We are so lucky to have you a part of the INFINITI OF DENVER family. We think Clark is pretty special too. We are also glad you have enjoy the service techs video/photos showing the service recommendation. The team will be happy. Thank you for trusting us for all your automotive needs.

Dec 07, 2022 -

Bartzr responded

All of you are so very much appreciated, we feel very fortunate to be able to conduct business with such a high quality company that is honest, conscientious, and treats us as you would a best friend, or a treasured family member. Thank you from the bottom of our hearts, we wish you all a very Happy Healthy Holiday season, and that the upcoming New Year brings all that you all hope for and that Good health, much Happiness and success in all of your endeavors for you and your family's is in abundance. We look forward to many years of a much appreciated relationship. Marci and Bart

Dec 07, 2022 -

INFINITI OF DENVER responded

Marci & Bart - that has got to be the kindest, most thoughtful review & response we have had in 30 years - Wow. We are speechless. Thank you. We wish you a very happy & healthy holiday season and an even better 2023. Look forward to seeing you soon. Cheers.

December 07, 2022

Clarke and Chris have been my Service Advisors and both have been great. I've had several issues that they have been able to solve and it seems like they always try to keep the cost reasonable. More

by pzafian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

INFINITI OF DENVER responded

Pzafian- thank you for taking the time to let us know about your experience with INFINITI OF DENVER. Our goal is to always exceed your expectations and it sounds like the team did just that. We will pass along the kind words to both Chris & Clark. They will be excited. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 06, 2022

The best dealership in town with the greatest customer service. Kept us informed every step of the way when it was getting serviced. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

INFINITI OF DENVER responded

Kelli - thank you for taking the time to let us know about your experience with INFINITI OF DENVER. We greatly appreciate the 5 stars on Dealerrater. Our goal is to exceed your expectations each time, and it sounds like the team did just that. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

November 10, 2022

My experience was good and I will go back for further work and maintenance for my car More

by h-johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

INFINITI OF DENVER responded

h.johnson- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

November 05, 2022

Infiniti on Havana St, Colorado provides the best service. The maintenance staff managed by Chris does an outstanding job. My vehicle is always washed, cleaned and prepared upon pickup. 5 stars!! More

by clairewailana10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

INFINITI OF DENVER responded

Clairewailana10- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 15 years. WE appreciate the five stars and thank you for trusting INFINITI OF DENVER for all your automotive needs.

October 27, 2022

My experience was good and I will go back for further work and maintenance for my car More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

INFINITI OF DENVER responded

Jay- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations, if there is anything we can better next time,please let us know. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 28, 2022

Exceptional service! I was well informed of any problems and a cost estimate given to me for approval prior to starting the work. I am very pleased with Infiniti of Denve More

by Flyfisherman1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

INFINITI OF DENVER responded

Flyfisherman1975 - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. The entire team will be excited about your awesome review. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 28, 2022

The whole infiniti team always make things effortless for me, probably why iv stuck with them for 9 years More

by Tony_17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hardman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

INFINITI OF DENVER responded

Tony_17- Wow - this is awesome! Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. The entire team will be excited about your kind words. We appreciate your continued business for the last 9 years and trusting INFINITI OF DENVER for all your automotive needs.

September 26, 2022

Amazing Service as always! They have always provided the great service that is expected. I will continue coming here for all of my needs. :-) More

by joannapavlik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lashaun
Sep 28, 2022 -

INFINITI OF DENVER responded

joannapavlik- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We will let them know about your review. Thank you for your continued business. We always look forward to your visit.

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