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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
650 Reviews

650 Reviews of INFINITI OF DENVER - Service Center

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January 24, 2023

Very friendly and a nice place and ambiance to wait very welcoming and professional thank you ! More

by Marta Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

INFINITI OF DENVER responded

Marta- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad you enjoyed your visit with us. We will pass along the kind words to the team. We hope to be of service to you again in the future.

January 16, 2023

Friendly, relaxing, keep customer informed about what's happening, pricing competitive, feel good about Infiniti working on my car. More

by atybke25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

INFINITI OF DENVER responded

atybke25- Thank you for taking the time to le tut and others know about your experience with INFINITI OF DENVER. Our goal is to always exceed your expectations. Please let us know if there is something we can do next time to do just that. We will pass along the kind words to the team. We know you can choose anyone for service, so thank you for choosing INFINITI OF DENVER.

January 14, 2023

Service was great! My service advisor made sure I was informed of all the repairs needed on my vehicle. It was returned to me sooner than I expected. When I arrived at More

by dnicolas1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

INFINITI OF DENVER responded

dnicolas1029 - thank you for letting us know about your visit with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like Clark did just that. We will pass along the kind words. Thank you for trusting us for all your automotive needs.

January 09, 2023

On my 3rd Infinity since 1996 with Infinity of Denver and Clark as my representative More

by Pacrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

INFINITI OF DENVER responded

Pacrouch- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will let him know. Thank you for purchasing and serving all 3 of your INFINITI with INFINITI OF DENVER.

January 01, 2023

I brought my vehicle in the day after Xmas and spoke with Dominic about my concerns. He assured me that he would get my problem diagnosed in a timely manner even tho the service department was shorthanded. H More

by amperry37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Medina
Jan 03, 2023 -

INFINITI OF DENVER responded

amperry37- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Dominic will be excite about your kind words. We agree, we are lucky to have him a part of our team. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

January 01, 2023

Jeremy is the best service advisor I've ever worked with. Thank you for taking good care of my car 😁 More

by Muwanga62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

INFINITI OF DENVER responded

Muwanga62- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 31, 2022

Clark, in service, is the best. He is a huge asset to the dealership. I have absolute trust in him. More

by Rae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

INFINITI OF DENVER responded

Rae - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 31, 2022

Have really gone above and beyond last few months for me. I appreciate the service More

by Slpeary
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

INFINITI OF DENVER responded

Sipeary- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We will pass along the kind words. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 29, 2022

Jeremy S in service is great. I always have an excellent experience. This time is used the valet service they offer. This is the way to go. More

by EGINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

INFINITI OF DENVER responded

EGINK - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 26, 2022

I believe the estimate for replacing the headlight assembly was outrageous. I was told the ballast in the light could not be replaced and a hold new light assembly needed to be installed for the pric More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark Hearold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

INFINITI OF DENVER responded

Randy - Sorry to hear about your experience with us. We apologize but INFINITI does not make a separate ballast part on a 2014 QX60. Companies such as RockAuto do not sell to dealerships, therefore, we have no way of getting the aftermarket part needed so we have to sell a full OEM hold light assembly. Also, I sure you know, when a dealership uses aftermarket parts, we are unable to warranty the work. We know it doesn't make it easier on you and for that we are truly sorry. Our Service Manager, Tim would love to discuss more in detail if you would like to call at your earliest convenience, 303-671-6000.

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