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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
636 Reviews

636 Reviews of INFINITI OF DENVER - Service Center

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December 16, 2022

I was in need of a place to repair my G37X. Not only did this location take my car in for an estimate, but you provided me with video footage alongside of it. I was very impressed. - A Hap More

by ALY.ROD32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Medina
Dec 19, 2022 -

INFINITI OF DENVER responded

Aly.rod32, thank you for your kind words and this wonderful review! Our goal is to exceed your expectations each time. Sounds like our team did just that. We are so glad you are Happy customer. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 15, 2022

This dealership is always at your service! ! They are prompt with no problem to help you fix your Infiniti fast and great customer service!! More

by Luvebugg2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic!!
Dec 16, 2022 -

INFINITI OF DENVER responded

Luvebugg2013- Thank you for taking the time to let us and others know about your visit to INFINITI OF DENVER. Jeremy will be excited about your kind words. Our goal is to exceed your expectation each time. We appreciate your loyalty. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 14, 2022

Everyone at the dealership was extremely friendly, knowledgeable, and helpful. They communicated with me well regarding when my vehicle would be ready and provided me with a loaner vehicle while mine More

by Jess.thompson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Gelfand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gerard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hardman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

INFINITI OF DENVER responded

Jess - Thank you for taking the time to let us and others know about your service visit at INFINITI OF DENVER. Our goal is to exceed your expectations. Sounds like the team did just that. We will let them know about your kind 5 star Dealerrater review. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 13, 2022

Great service. Very easy to drop off and pick up my car. Clark is fantastic to work with!! More

by sharonn303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

INFINITI OF DENVER responded

Sharon- Thank you for letting us know how we did with your service appointment at INFINITI OF DENVER. Clark will be excited about your 5 star dealerrater review. Thank you for trusting us with all your automotive needs.

December 13, 2022

Love coming in to Infiniti of Denver to service my vehicle! Clark is amazing and always takes the time to make sure that I fully understand what their fantastic technicians have worked on. Great deale More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

INFINITI OF DENVER responded

Elizabeth- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. Luckily we have had him a part of our team for almost 25 years. We know you can choose any dealer for service, so thank you for choosing INFINITI OF DENVER.

December 08, 2022

Service work was actually a parts need. Installed part and painted it with a friend. More

by bob_gilbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

INFINITI OF DENVER responded

Bob_Gilbride- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad you found the part you needed and sounds like you had fun painting it with your friend. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 07, 2022

Clarke and Chris have been my Service Advisors and both have been great. I've had several issues that they have been able to solve and it seems like they always try to keep the cost reasonable. More

by pzafian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dyke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

INFINITI OF DENVER responded

Pzafian- thank you for taking the time to let us know about your experience with INFINITI OF DENVER. Our goal is to always exceed your expectations and it sounds like the team did just that. We will pass along the kind words to both Chris & Clark. They will be excited. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 07, 2022

When I got a flat tire unexpectedly Infiniti of Denver was quick to get me fixed up! From the customer service, to car service to and from my house- it was the best experience Iv ever had at a dealership! More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Smith
Dec 07, 2022 -

INFINITI OF DENVER responded

Tia - Thank you for taking the time to let us and others know about your 5 star experience with INFINITI OF DENVER. We are glad we got your tire fixed and on the road. We are also happy you enjoyed our complimentary valet, Home by INFINITI OF DENVER. We know you can choose any dealer, so thank you for trusting us for all your automotive needs.

December 07, 2022

As always Clark and the Technicians are top notch, also the pictures/video of what needs to be addressed is very helpful. Everyone is always very friendly professional and a pleasure to speak with. T More

by Bartzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leshun Veasley
Dec 07, 2022 -

INFINITI OF DENVER responded

Marci- Wow this is awesome. We are so excited. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We can't thank you enough for your 24 years of continued loyalty. We are so lucky to have you a part of the INFINITI OF DENVER family. We think Clark is pretty special too. We are also glad you have enjoy the service techs video/photos showing the service recommendation. The team will be happy. Thank you for trusting us for all your automotive needs.

Dec 07, 2022 -

Bartzr responded

All of you are so very much appreciated, we feel very fortunate to be able to conduct business with such a high quality company that is honest, conscientious, and treats us as you would a best friend, or a treasured family member. Thank you from the bottom of our hearts, we wish you all a very Happy Healthy Holiday season, and that the upcoming New Year brings all that you all hope for and that Good health, much Happiness and success in all of your endeavors for you and your family's is in abundance. We look forward to many years of a much appreciated relationship. Marci and Bart

Dec 07, 2022 -

INFINITI OF DENVER responded

Marci & Bart - that has got to be the kindest, most thoughtful review & response we have had in 30 years - Wow. We are speechless. Thank you. We wish you a very happy & healthy holiday season and an even better 2023. Look forward to seeing you soon. Cheers.

December 06, 2022

The best dealership in town with the greatest customer service. Kept us informed every step of the way when it was getting serviced. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

INFINITI OF DENVER responded

Kelli - thank you for taking the time to let us know about your experience with INFINITI OF DENVER. We greatly appreciate the 5 stars on Dealerrater. Our goal is to exceed your expectations each time, and it sounds like the team did just that. We know you can choose any dealer, so thank you for choosing INFINITI OF DENVER.

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