INFINITI OF DENVER

Usually I do not comment on surveys but thought INFINITI OF DENVER deserves mentioning. The overall experience was excellent! I live in Southern California and purchased a 2011 BMW X5 that they advertised o OF DENVER deserves mentioning. The overall experience was excellent! I live in Southern California and purchased a 2011 BMW X5 that they advertised on Autotrader.com. The whole transaction went great! I called to inquire about the vehicle and spoke with Brandon the Internet Sales Manager. He was very professional and knowledgeable. He sent me all I requested via email and answered my questions immediately. It was like I was in the dealership personally. The price was awesome and the car was in perfect condition after reviewing the high quality photos that Brandon shot and emailed to me. He even took the X5 to the local BMW dealership to have them check out for any issues. He had John in finance prepare quotes on financing and extended warranties which he emailed. Brandon then explained all my options with obtaining an extended warranty....all this on the busy Memorial Day weekend at the end of the month! I decided to book a flight that following week just to make sure the car was as good as it seemed. Brandon picked me up from the airport personally. I was then introduced to John in finance and we went through all the paperwork and all terms and prices were exactly what was promised over the phone/email. John got me used car financing for a lower rate than what most new cars finance for. He was also very helpful with the extended warranty and explained it so I could compare it with the BMW CPO program. The whole experience was great! Later that day the dealership had me taken back to the airport so I could catch my flight home. I have to say that the INFINITI OF DENVER has excellent customer service and they go above and beyond what I have experienced here in Southern California. All this for a customer who is from out of the area and not even buying an Infiniti. First class all the way!!! More

My experience at Infiniti of Denver was the best. My My experience at Infiniti of Denver was the best. My sales person Tony Pucci was great to work with, he really cared for my concerns and trying to f My experience at Infiniti of Denver was the best. My sales person Tony Pucci was great to work with, he really cared for my concerns and trying to find me the best deal. Tony was honest, which is very hard to come by with dealing with car sales, he really went above and beyond for me. I have bought numerous cars over the years and I will always go back to Infiniti of Denver. The customer service is extordinary and they really care about getting the consumer into the best car that fits your financial needs. More

Best car buying experience I've ever had. Tony is a no pressure sales person, I felt very comfortable talking with him about the car. When he asked if I wanted to take it on a test drive I responded no an pressure sales person, I felt very comfortable talking with him about the car. When he asked if I wanted to take it on a test drive I responded no and he accepted my response without trying to get me to test drive. He spent a long time talking to us not just about the car but about other things like where were worked, lived, etc. He is an extremely nice guy. When we got up to leave he didn't pressure us to stay. A week later when I called and told him we were going to buy the car I told him I didn't want this to be a long drawn out process he assured me that it wouldn't be and sure enough about 1 hr later we were done with the buying process. After we bought the car, Tony spent about 30 -45 minutes explaining all the functionalities of the vehicle. Michelin was great also, he was very thorough in explaining the financing to us and got us, what we think, is the best deal. He was honest and made sure we understood exactly what we were getting. He too also talked to us about things other than just the financing. These two guys are great to work with. Highly recommend them. More

I was looking for a specific car and found one online I was looking for a specific car and found one online that you had in stock. I went to test drive it late on a Sat.evening and your sales consultant I was looking for a specific car and found one online that you had in stock. I went to test drive it late on a Sat.evening and your sales consultant Tony Pucci was able to let me have a nice test drive as well as let me see what the numbers were and see if we could make a deal. Tony was what I felt very straightforward and concise with the amounts and terms I was looking at. He was not pushy or demanding in his tone but just gave me the facts as they were. I very much appreciated the no pressure environment with Tony and also when I did the financing with Marcel. They both have great personalities that made the whole experience a pleasure from beginning to end. I ended up with a gorgeous 2006 350 z Roadster for a very fair price and delivered to me nicely detailed and full of gas!! So far ,loving the car and looking forward to many more months of summer with the top down! I would definitely recommend people to come to you guys when buying a new Infiniti or a used car as well. Sincerely, Randy Johnson More

Two years ago I purchased a certfied pre-owned G35x from Brandon. He was great to work with, very professional. Where Brandon's care of the customer really was evident was recently, when I had a small issu Brandon. He was great to work with, very professional. Where Brandon's care of the customer really was evident was recently, when I had a small issue with the paint on the car I had purchased. I thought that given that the purchase occurred two years ago, that I would have difficulty with the paint issue. To the contrary, there was absolutely no hesitation from Brandon to fix the problem at no cost to me. This a great example of the customer service and care that Brandon and the entire team at Infiniti of Denver operates under. I would definitely recommend Brandon to family and friends. Ken - VERY satified client. More

Tony Pucci made my new purchase very straightforward and without undue sales pressure or techniques. I made my first contact with Tony when I brought in my 2009 G37x Coupe in for service. I had mentioned without undue sales pressure or techniques. I made my first contact with Tony when I brought in my 2009 G37x Coupe in for service. I had mentioned to Clark that I was maybe looking for another Infiniti when my lease was up in five months. Tony came by and introduced himself, and over the next few months dropped a few reminder emails to give Infiniti of Denver a chance when deciding on my options. I ended up coming back to the dealership and closed the deal for another Infiniti. The whole process from introduction to closure was simple and Tony provided just the right amount of information at the right time. I look forward to continuing my relationship with the dealership. More

We had visited another Infinity dealership before visiting Infinity of Denver. When we met Steven, he was friendly, low pressure and very informative and educational. He made learning about the car visiting Infinity of Denver. When we met Steven, he was friendly, low pressure and very informative and educational. He made learning about the cars fun. We drove several cars and left. In doing our due diligence, we found Steven and the dealership to be very willing to work with us to get a deal done. Oh, and they had the best price, too! What we found the most refreshing was how well we were handled AFTER the sale. There were several things we needed help with, including programming our door opener and buffing out some scratches made be an unnamed carwash (we only had 600 miles on the care when it was scratched on its first carwash!!!). Steven and the Infinity of Denver team have taken exceptional care of us, and we are very happy with our decision. I highly recommend Steven, and the dealership, and will buy from them again. More

New car shopping can be daunting but it was NOT for us. Our salesman had a great personality and was very personable. His name was John and he was nice to speak to us for a while and find out exactly what Our salesman had a great personality and was very personable. His name was John and he was nice to speak to us for a while and find out exactly what make and model of car that we wanted along with any bells and whistle desired. John worked with Greg Romano, who is just amazing as a sales manager and offered us an absolutely incredible deal that we could not pass up. The best thing - ONE trip is all it took to take care of this new car purchase. No running around town - haggling back and forth on our time. I would highly recommend Infiniti of Denver to anyone who is seriously thinking about buying or leasing a new car. I really want to thank John, Greg and Michelin for doing all the great work for us, superb customer service and great experience and getting us the car that we wanted! Thank you!!! More

My name is Karen - I recently purchased an EX AWD Infiniti in December. Terry was my sales person. This is the second infiniti I've purchased and I have been very pleased with their professionalism Infiniti in December. Terry was my sales person. This is the second infiniti I've purchased and I have been very pleased with their professionalism. As a customer my satisfaction was the most important concern that I perceived was important. At Infiniti of Denver, Terry made sure that the paperwork was taken care of before I arrived. There was no let's make a deal under the table. It was the way a business should operate with the customer leaving happy and satisfied. Their follow up is superb. I am very pleased with the service and treatment I received. My time is valuable and I appreciated that I didn't have to waste it waiting and listening to trivial conversation that did not pertain to me buying a car. More