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INFINITI OF DENVER

Aurora, CO

4.8
1,071 Reviews
INFINITI OF DENVER is your destination for a new and luxury pre-owned INFINITI vehicles. We are conveniently located 3.9 miles east of I-25 and Hampden as it turns into Havana. Since 1993 our dedicated and knowledgeable sales and service team continue to provide the highest level of customer service. Choose INFINITI OF DENVER for all of your automotive needs. Our award winning Service department is open six days a week to repair your INFINITI. As a convenience to customers searching for INFINITI OEM parts INFINITI OF DENVER parts eStore is accessible 24 hours a day and can be delivered to your home. Positioned along Havana St, our luxury dealership is centrally located on the Denver/Aurora border, 5 minutes from the Denver Tech Center and 10 minutes from downtown Denver. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! For interactive driving directions and other contact information. We look forward to serving you!
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2990 S Havana St

Aurora, CO

80014

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Showing 1,071 reviews

December 28, 2022

Very professional. Everything was quick , paper work and explanation of them. The environment is vlean and welcoming. More

by paty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gerard
Dec 29, 2022 -

INFINITI OF DENVER responded

Paty- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Jason & Leshun will be excited about your 5 star review and comments. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Dec 29, 2022 -

paty responded

Thank you for your help. We love our Infinity.

December 26, 2022

I believe the estimate for replacing the headlight assembly was outrageous. I was told the ballast in the light could not be replaced and a hold new light assembly needed to be installed for the pric More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark Hearold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

INFINITI OF DENVER responded

Randy - Sorry to hear about your experience with us. We apologize but INFINITI does not make a separate ballast part on a 2014 QX60. Companies such as RockAuto do not sell to dealerships, therefore, we have no way of getting the aftermarket part needed so we have to sell a full OEM hold light assembly. Also, I sure you know, when a dealership uses aftermarket parts, we are unable to warranty the work. We know it doesn't make it easier on you and for that we are truly sorry. Our Service Manager, Tim would love to discuss more in detail if you would like to call at your earliest convenience, 303-671-6000.

December 25, 2022

What they fix stays fixed. Easy to work with. Very responsive. Great service. Would not go elsewhere More

by Cj
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

INFINITI OF DENVER responded

CJ - Wow. We love this review. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will let him know about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 24, 2022

Jeremy and service took great care, made needed repairs, and we are pleased. Happy holidays! More

by Johnjohn
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Dec 27, 2022 -

INFINITI OF DENVER responded

Johnjohn- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER. Happy Holidays also to you!

December 24, 2022

We've been with this dealership at least since 2000 and have never been unhappy with the service provided. More

by carol m sarche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Medina
Dec 27, 2022 -

INFINITI OF DENVER responded

Carol- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate that you have chosen us as your dealer since 2000. It is customers like you that make what we do enjoyable. We will pass along the kind words to the team. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 23, 2022

Great coffee in the lobby! Jeromy and Clarke do a great job getting you checked in and they are engaged about the service you receive. More

by Zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

INFINITI OF DENVER responded

Zack - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy & Clark will be grateful for your kind words. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 23, 2022

Infinity Of Denver service department is always very friendly and accommodating when I take my car to be serviced there. I’ve even experienced them to go above and beyond to help me get a loaner car. More

by gaknoll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

INFINITI OF DENVER responded

Gaknoli - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad we could help! We appreciate your continued business. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

December 21, 2022

The service department is very friendly, thorough and trusting. Chris is very communicative and great at informing and following up. More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

INFINITI OF DENVER responded

Heather! We love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

December 21, 2022

Great staff. Helpful. Friendly. Attentive. Mike Hardman and Neil Deines were easy to work with - good guys. Excellent auto buying experience. More

by OfficialMikeAnderson
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hardman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Deines
Dec 21, 2022 -

INFINITI OF DENVER responded

OfficialMikeAnderson - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Neil & Mike will be excited about your kind words. Congrats on your new vehicle and welcome to the INFINITI OF DENVER family. We know you have a choice in dealers, so thank you for choosing us.

December 18, 2022

Great service. I think the dealership should have provided 2 key FOBs since we provided 2 key FOBs with our trade in. Buying process went smoothly. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leshun Veasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shun Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

INFINITI OF DENVER responded

Dave- Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Congrats on your new vehicle. We will let the team know about your comments with the second key and have them reach out to you. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

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