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INFINITI Milwaukee

West Allis, WI

4.8
68 Reviews

10595 West Arthur Avenue

West Allis, WI

53227

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Showing 68 reviews

August 02, 2021

When I went in to look for a car I wasn’t sure what I was looking for. Tim helped me find the perfect daily car. Thanks for the best car buying experience. More

by Megan1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review, Megan! We appreciate your business and will pass your kind words along to Tim!

July 25, 2021

Steven Martin is a great sales consultant. No pressure experience. We are happy with our new car. One minor issue: after getting home, we noticed the passenger side driver assist camera was not working. More

by snichols001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to Steven!

July 21, 2021

Beware dealers who cosmetically hide damage on a car while telling you the car has no issues. Tim the Internet manager misled me and now I have $900 expense to repair tailgate scratches. Carvana provid More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Smith
Jul 21, 2021 -

INFINITI Milwaukee responded

Tom, as mentioned in response to your other reviews, we have left several voicemails in an attempt to reach you to discuss. Your vehicle was the lowest priced RDX in the market and you did visit the dealership two times to inspect the vehicle prior to your purchase (an option not available with online vehicle purchasing services). We do understand you found a minor blemish on the tailgate after purchasing. The reality is that, regardless of the selling party, oftentimes pre-owned vehicles cannot be reconditioned to a brand-new state. Please contact us directly if you have any further comments.

June 07, 2021

Smooth transaction from sales all the way through the finance office. Johnathon was a pleasure to work with. I would not hesitate to recommend them in the future. More

by Sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review, SJ! We appreciate your business and will pass your kind words along to Jon!

April 29, 2021

John Bell my service consultant is great! Good communication and very accommodating. Appreciated the updates and arranging a loaner vehicle. A very friendly staff to work with. More

by CMORB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bell
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to John!

April 28, 2021

I always feel welcome and valued every time I am there. Brad is outstanding with his customer skills. He keeps updating me as the service comes along and I never have to wait too long. Outstanding service More

by Gunna.middleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to Brad!

March 03, 2021

I have always received outstanding service at this I have always received outstanding service at this Infiniti dealership. Bead and Michelle have always taken great care to ensure that my service ne More

by dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad and Michelle in service have always taken excellent care of my service needs.
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review, Dennis! We appreciate your business and will pass your kind words along to Brad and Michelle!

Sep 30, 2021 -

dennis responded

Thank you.

Sep 30, 2021 -

dennis responded

Thank you. I apologize for misspelling Brads name.

February 18, 2021

This was the best car shopping experience I ever had. Heidi went through all the features that were important to me, and was extremely knowledgeabe. She set up my Apple Car-Play, plus mad sure I was com More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi and John
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to Heidi and John!

January 18, 2021

Sales department was very efficient. Financial department was fast and explained all the paperwork well. Our new car was detailed and ready when we got there, More

by mlbsrdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi; Doug; John
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business!

January 07, 2021

Bought a 2017 QX70 from John Gil and Heidi. Even though we live more than 300 miles away. John was able to help our vehicle need during the purchasing process and quench our anxieties while the vehicle was More

by KL0107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN GIL
Sep 30, 2021 -

INFINITI Milwaukee responded

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to John and Heidi!

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