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INFINITI City of Massapequa
Massapequa, NY
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 192 reviews
March 18, 2019
Easy Breezy Leasing Experience I have to take the time to tell everyone about my experience with Infiniti of Massapequa. My lease was up this month and I had gotten 7 previous Infi I have to take the time to tell everyone about my experience with Infiniti of Massapequa. My lease was up this month and I had gotten 7 previous Infiniti’s at a different dealership. I called the sales manager at that dealership, whom I developed a relationship with over the years, and told him what car I wanted. He came back with a price that was $100 more per month than Massapequa. He told me no way did Massapequa give me the price I told him. Honestly, I didn’t even negotiate hard with the sales manager, George Cohan, at Massapequa. George gave me a price, it was within my budget, and I gave the Sales Manager at the other dealership the opportunity to meet it since I’ve gotten so many cars there. He said he couldn’t. I went back to Massapequa, expecting them to tell me they made a mistake and George assured me that was the price. He then introduced me to Paul Rabinowitz, a sales associate who took over since George was leaving on vacation. I went to pick up my car today. It was outside waiting for me. We went into the dealership and signed all the papers and everything was exactly as they said. Paul took over a 1/2 hour going over every feature in the car. He hooked up my phone and installed the garage door opener. I left feeling I knew every feature the car had to offer. Before he got out of the car, Paul made me promise, I’d come back next week and ask him anything I still had questions about. The biggest surprise is that they had gotten my registration transferred and had the new registration sticker already a fixed to the windshield. This was one of the best car buying experiences I ever had and wanted to share it with everyone. If you are in the market for a new Infiniti, I highly recommend Infiniti of Massapequa! More
by robin.niadcanarick
Employees Worked With
George Cohan, Paul Rabinowitz and Nick Imperatore
January 11, 2019
Superior, Exceptional experience Robert Chouloute, my sales representative is a remarkable man, delivered my vehicle quickly and it all happened with ease. Recommended family, friends Robert Chouloute, my sales representative is a remarkable man, delivered my vehicle quickly and it all happened with ease. Recommended family, friends, they're forever grateful! More
by squeaky
Employees Worked With
Robert Chouloute
December 10, 2018
Excellent I leased my first car 2019 Q50 with Randy Gallo at Infiniti in Massapequa. Randy make the whole process simple and easy. He explain everything in deta I leased my first car 2019 Q50 with Randy Gallo at Infiniti in Massapequa. Randy make the whole process simple and easy. He explain everything in details. I will definitely recommend this dealership to anyone looking for easy car buying process. Love my new car!! I can’t thank Randy enough. The best sales person I ever dealt with. Thanks again Randy. More
by richiE123
Employees Worked With
Randy Gallo
November 01, 2018
Great Dealership! I leased my 2019 QX50 with Randy Gallo at Infiniti in Massapequa and it was easy fast and Randy explained everything to me. This is my 2nd lease with I leased my 2019 QX50 with Randy Gallo at Infiniti in Massapequa and it was easy fast and Randy explained everything to me. This is my 2nd lease with Infiniti at Masspequa and will definitely recommend this dealership to anyone looking for easy car buying process. Love my new car!! Thanks Randy More
by julissacruz
Employees Worked With
Randy Gallo
September 28, 2018
Amazing Exsperience I usually don't write reviews but the service I got with Infiniti of Massapequa was just WOW. I'm been leasing cars for the past 20 years and every ti I usually don't write reviews but the service I got with Infiniti of Massapequa was just WOW. I'm been leasing cars for the past 20 years and every time you come to a dealership all they want to do is rip you off from the sales person to a finance guy. Not with these guys. I came to the dealer ship on my lunch break of cause I new the car that I want to get and I did some homework. When I looked at the car Richard H approached me and took me for a test drive. I told Richard what I want to pay for a car and in few minutes speaking to his manager we got a deal but that's not it usually when you get to a finance guy that's when it start increasing your payment. To my surprise that was not the case Robert was pleasant to deal with and didn't force me to buy anything else. When I came to pick up the car it was ready to drive with plates and registration. The whole process from start to finish was just an amazing experience that I never saw before at any other dealerships. If you need an Infiniti do yourself a favor and visit these guys you would regret. I know where I'm coming next time for my Infiniti. Thank you guys for service I love the car More
by greg.velinov
Employees Worked With
Richard H, Robert(Finance)
June 29, 2018
A Fantastic Experience Our lease was up in a few weeks on our 2015 Infiniti Q50 so we went to the dealership we leased it from. The only thing we wanted was no black interi Our lease was up in a few weeks on our 2015 Infiniti Q50 so we went to the dealership we leased it from. The only thing we wanted was no black interior. When we were told after researching all dealerships for an interior that was not black they could not find us a 2018 Q50 that had any other color we went to the Infiniti of Massapequa. Within 10 minutes of sitting down with Richard Hayat our sales person he found us a car we wanted. I found the entire experience of leasing our new 2018 Q50 completely stress free. Richard and the dealership of really great! I would highly recommend it to anyone that is looking for an Infiniti. We will continue to use there service department. More
by amy jane
Employees Worked With
Richard Hayat
February 04, 2018
Amazing service and I left very satisfied with my vechile Amazing service and they hard to get me the deal and vehicle that I wanted. I will continue to do business with this dealership and with Paul. Amazing service and they hard to get me the deal and vehicle that I wanted. I will continue to do business with this dealership and with Paul. More
by AARONST1523
Employees Worked With
Paul Rabinowitz
September 02, 2017
Friendly and helpful My first time leasing was a good experience. It was nice to speak with people who were friendly and did not pressure me into a decision. It does not l My first time leasing was a good experience. It was nice to speak with people who were friendly and did not pressure me into a decision. It does not look like I made a mistake going to Infiniti of Massapequa for a car. Thank you, Conrad More
by ginger
Employees Worked With
Richie Cioffi and Larry Strauch
September 02, 2017
Great Experience The staff was very attentive to our needs as first-time leasers of a car. This dealership in particular went out of their way to assure they weren't p The staff was very attentive to our needs as first-time leasers of a car. This dealership in particular went out of their way to assure they weren't pressuring us, unlike others places. The service here is top-notch and actually made us enjoy the process of finding a new car. More
by bill1234
Employees Worked With
Richie Cioffi
July 13, 2017
Friendly ,easy and fast ! My experience was pleasant one and the whole process was easy. My sales person Randy Gallo answered all my guestions ,and made sure I knew everythin My experience was pleasant one and the whole process was easy. My sales person Randy Gallo answered all my guestions ,and made sure I knew everything about the car.I had G35 and Randy recommended QX50 and it is the great chose for me I could not be happier! I highly recommend this dealership to everyone. More
by nessy
Employees Worked With
Randy Gallo
