
I-95 Toyota of Brunswick
Brunswick, GA
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I 95 Toyota is the worst dealer I have ever dealt with. The mechanic servicing my 4Runner stripped the bolts holding the front skid plate on. I replaced all four bolts then the next time I had it serviced The mechanic servicing my 4Runner stripped the bolts holding the front skid plate on. I replaced all four bolts then the next time I had it serviced they stripped the threads the bolts screw into then just left the bolt out. I did not have the metric tap to retap the hole. I have made up my mind to never return there for service. I will change my own oil from now on. Not sure what they might damage in the future! My 4Runner has always been serviced at I95 Toyota, but no more! More
Defensive service staff obviously not happy or good at their jobs. Complete lack of communication. No desire to ensure customer satisfaction and no effort in this respect either. Honestly, I can’t underst their jobs. Complete lack of communication. No desire to ensure customer satisfaction and no effort in this respect either. Honestly, I can’t understand how they stay in business More
Sean, and his service team, always get my car in as scheduled and complete the requested service as quickly as possible. They have continually treated me with courtesy and respect as they perform only scheduled and complete the requested service as quickly as possible. They have continually treated me with courtesy and respect as they perform only the necessary work, never pushing me to do more than is necessary. I appreciate that very much. So, when Sean recommends additional service, I trust him and approve the service. More
Didn’t buy my car there, but they did my service since they are closer. Service is excellent. Had an appointment, dropped the car off and it was done very quickly. They even washed it for me. Great job. they are closer. Service is excellent. Had an appointment, dropped the car off and it was done very quickly. They even washed it for me. Great job. More
I was in and out for service on short notice. I called around on a Saturday morning and they said come on in they would get me taken care of. The other dealers in the area said they could get me I called around on a Saturday morning and they said come on in they would get me taken care of. The other dealers in the area said they could get me in on Thursday. Six days later. I95 Toyota will definitely get my business again. Ask for JC, in the Service Department, he was really friendly, and super knowledgeable. More
We were far from home traveling on I-95 when we encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle sh encountered air-conditioning and alternator failures on our older Toyota Sienna van. We barely made it to Exit 38 that evening before the vehicle shutdown. The next morning we had the van towed to I-95 Toyota of Brunswick. They were very busy in the Service Center, but we spoke with Heidi (Service Liaison / Rental Mgr.) and she promptly checked with Shawn (Service Mgr.) and they indicated that they would try their best to take a look at the van that afternoon. By mid-afternoon, they had diagnosed the failures, briefed us on the repair plan, and ordered parts. Shawn was very professional, knowledgeable, and kind in trying to resolve our vehicle issues and get us back on the road as soon as possible. Although we had to wait for repair parts, Heidi and Annabelle helped us with a very reasonably-priced service-rental vehicle for our short stay in Brunswick. We could not have asked for better customer service! All employees that we interacted with at this dealership were courteous, kind, and concerned about our situation and needs. If we lived in or around Brunswick, we would definitely purchase our next vehicle from I-95 Toyota of Brunswick and have it regularly serviced at this establishment. Outstanding Customer Service! More
Well. I went in. Looked. Gave an offer. Deal was made. Will buy again from them if I ever buy another car. Well. As long as I get the deal I got this time I went in. Looked. Gave an offer. Deal was made. Will buy again from them if I ever buy another car. Well. As long as I get the deal I got this time. More