I-95 Toyota of Brunswick

I bought a car 2 years ago at I-95 Toyota for my granddaughter. Lisa ( employee) told me to give I-95 Toyota another chance to purchase a vehicle. I wanted to check on maybe purchasing a Highlander. granddaughter. Lisa ( employee) told me to give I-95 Toyota another chance to purchase a vehicle. I wanted to check on maybe purchasing a Highlander. Earlier I met Marcus and let him know I was for a Highlander. Marcus stated I could not afford a Highlander and I needed to look at something else or go somewhere else. I let Marcus know I already had my financing secured. Marcus does not know what I can afford and it was very rude and disrespectful to tell me what I can or can’t afford. Marcus was so disrespectful I left the dealership. Saturday 2/24/24 I returned to check on purchasing the Highlander. I spoke with Billy Bob Smith and let him know I was thinking of purchasing a Highlander and I did not want to deal with Marcus as he was disrespectful the last time I was here. BIlly Smith called the sales manager (Alfredo) and let him know of Marcus’s disrespectful behavior the last time I was here. Alfredo apologized for Marcus’s behavior. Marcus saw me speaking with BIlly Bob and Grady and asked why they didn’t tell him his customer was out there. I let Marcus know I did not want to deal with him as he was rude the last time I was here. Marcus replied he was being brutally honest and if I could not take that he did not know what to tell me. I told Marcus I had spoken with Alfredo and I did not want to deal with him. I started walking off from Marcus and he started yelling I am a grown xxx man what they are going to do to me. I left the dealership. The general manager (Kenny Sims) called me the same day to apologize for Marcus’s behavior and he had sent him home for the day due to the incident. On Monday 2/26/24 Marcus called me and I answered and he said this is Marcus and I hung the phone up as I did not want to speak with him. He called once again and I did not answer the phone. Marcus then texted me I want to apologize? Texted me again “Please have a conversation with me? I asked God for forgiveness and wanted you to forgive me also. I called Alfredo to let him know that Marcus was calling and texting me and I did not want to deal with him. At this point he was harassing me and Alfredo asked me how Marcus got my number. I told Alfredo that my number was in their system since I had bought a car a few years ago. The general manager never called me about the incident and Marcus is still working at I-95 after all the disrespectful behavior to customers. More

Easy to work with and no high pressure sales. Convenient location and great selection of vehicles. Convenient location and great selection of vehicles. More

Jc very quickly got me in and out in 20 minutes which I appreciate as I had not had lunch appreciate as I had not had lunch More

Fast friendly service. Very knowledgeable. JC is the best service manager ever. Love I95 Toyota. Very knowledgeable. JC is the best service manager ever. Love I95 Toyota. More

Best people and services. Brought my employers Lexus in for a last minute oil change. She is 91. I live out here & can’t wait to bring my car in! Brought my employers Lexus in for a last minute oil change. She is 91. I live out here & can’t wait to bring my car in! More

Great service department , Shawn and staff were professional and accommodating, thank y’all again . Merry Christmas professional and accommodating, thank y’all again . Merry Christmas More

Always helpful, knowledgeable and friendly staff. JC in service is awesome! I would highly recommend JC and I-95 Toyota in Brunswick. We’ve been taking our cars there for 14 years now and have been p JC in service is awesome! I would highly recommend JC and I-95 Toyota in Brunswick. We’ve been taking our cars there for 14 years now and have been pleased with service and sales. Most Sincerely, Stephanie Myers More

Prices on new vehicles is not as good as dealership in Waycross, Ga but their service department is excellent. Waycross, Ga but their service department is excellent. More

Always in and out when you get your oil changes. If you need filters changed they will show you the filter and explain what to look. If you need filters changed they will show you the filter and explain what to look. More