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I-95 Nissan

Riviera Beach, FL

4.0
1,309 Reviews

3870 W Blue Heron Blvd

Riviera Beach, FL

33404

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Showing 1,309 reviews

February 19, 2020

They day I came in for service.Everyone ignored me for They day I came in for service. Everyone ignored me for the first 20minutes No one told me my car was ready I saw it parked and had to ask. More

by SANDRAX1164
Recommend Dealer
No
Employees Worked With
stephen roberts, Rebekah Bammann, steven morrone, Pete Wyman, Peeples Gregory
Mar 12, 2020 -

I-95 Nissan responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact Dawud at dmuhammad@wpbnissan.com at your earliest convenience.

February 18, 2020

Review of engine warning light. Emissions warning light prompted a service visit. Pete got right on it. The technician felt that 87 grade gas set the light off. After re-torquing the More

by RKJJ1853@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Wyman
Mar 09, 2020 -

I-95 Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 18, 2020

Sales guys were too aggressive; wasn’t given a copy of service contract; car had issues though was told it was “clean”. I also was not notified when my permanent plates arrived. More

by javs.pena
Recommend Dealer
No
Employees Worked With
Jimmy Dean, Rebekah Bammann
Mar 12, 2020 -

I-95 Nissan responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact Dawud at dmuhammad@wpbnissan.com at your earliest convenience.

February 18, 2020

Everyone there is friendly and very helpful. They treat you with respect and like family. I will continue to service my car at Nissan. Great job! More

by KPATTERSON3355
Recommend Dealer
Yes
Employees Worked With
stephen roberts
Mar 09, 2020 -

I-95 Nissan responded

Thank you for taking the time to leave us this amazing feedback! We hope to see you again soon!

February 18, 2020

West Palm Beach Nissan always gives me prompt, complete service whether it's a simple task or a more complex one. Personnel are helpful and courteous. Always fixing my problem the first time. More

by DASHMAN42
Recommend Dealer
Yes
Employees Worked With
Pete Wyman
Mar 09, 2020 -

I-95 Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2020

Stephan very friendly and knowledgeable. This was the second time he was was my service advisor and will request him in the future. Thank you More

by KAMC
Recommend Dealer
Yes
Employees Worked With
stephen roberts
Mar 09, 2020 -

I-95 Nissan responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at West Palm Beach Nissan. If you're ever in need of more help, please let us know! Until the next time we meet, take care!

February 18, 2020

Pete was excellent in explaining all the details and making recommendations. He took great care to make my wait as short as possible. Making the appointment was also very easy. More

by Judykallet
Recommend Dealer
Yes
Employees Worked With
Pete Wyman
Mar 09, 2020 -

I-95 Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at West Palm Beach Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 18, 2020

I went in for an oil change & within 15-20 mins my car was finish which was very quick & I was think that was fast. So as I’m walking to my parked car & get in start up the engine I notice the warning sig More

by empressckidd
Recommend Dealer
No
Employees Worked With
Jay Falwk
Mar 12, 2020 -

I-95 Nissan responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Dawud at dmuhammad@wpbnissan.com at your earliest convenience

February 15, 2020

Nissan West Palm provides me with speedy service on my recent oil change. I was quickly attended to and kept up to date on my car. More

by KBURK107
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Mar 09, 2020 -

I-95 Nissan responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing West Palm Beach Nissan and we hope to see you again soon!

February 14, 2020

It was a pleasure having her as my service advisor highly recommended will definitely bring truck back in for all of my services. Already set up next appointment More

by rskolkin
Recommend Dealer
Yes
Employees Worked With
Rebekah Bammann
Mar 09, 2020 -

I-95 Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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