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I-95 Nissan

Riviera Beach, FL

4.0
1,310 Reviews

3870 W Blue Heron Blvd

Riviera Beach, FL

33404

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Showing 1,310 reviews

October 16, 2022

Great sales experience with Cristal Fernandez. She was patient and transparent with us the whole time during the process of buying our new 2022 Nissan Pathfinder. I recommend her 100%. Bill was a More

by penneutsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal Fernandez
Oct 20, 2022 -

I-95 Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at I-95 Nissan. Thanks for the recommendation, and have an amazing day!

October 13, 2022

Very professional and knowledgeable. The waiting area is confortable with nice drinks and vending machines. More

by Lindy_pol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gezer Garcia
Oct 17, 2022 -

I-95 Nissan responded

Hello Ms Lindy and thank you for your 5 star rating! We are delighted with all the shops to take your vehicle that your choice was to come to i95 Nissan and where you were happy with our service and enjoyed our comfortable waiting area. We look forward to seeing you again for your vehicle needs!

October 13, 2022

Absolute class act of a dealership . You walk in and there’s such a vibe of positivity and fun flowing through the dealership and it’s employees . I was treated like a second rate citize More

by Doubledesto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Perri , Ramzan " RAM" Basir
Oct 17, 2022 -

I-95 Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at I-95 Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

This dealership uses the most deceitful bait and switch tactics I have encountered at any dealership across the purchase of 13 vehicles my wife and I have owned. I was interested in a Certified Pre Owned 2 More

by cj
Recommend Dealer
No
Employees Worked With
Wael Ghali
Oct 13, 2022 -

I-95 Nissan responded

We appreciate you taking the time to leave a review, we regret to learn that you did not have a positive experience at i95 Nissan . We would like to take the time to discuss your disagreements and find a suitable solution. When you have the time, please reach out to Karen Leone our Owner Loyalty Manager at (561) 848-0688.

October 11, 2022

My name is Donovan. My salesman is Ram he is absolutely the best. He was Professional, patient and Attentive in finding the right car for me. The finance manager was ver More

by Princetao89
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramzan " RAM" Basir
Oct 11, 2022 -

Princetao89 responded

My name is Donovan. My salesman is Ram he is absolutely the best. He was Professional, patient and Attentive in finding the right car for me. The finance manager was very helpful as well. Awesome service I would recommend 100%

Oct 13, 2022 -

I-95 Nissan responded

Mr. Donovan, thank you for the 5 start rating and for taking the time to share your experience , we pride ourselves on providing excellent customer service experiences , I am delighted to hear Ram assisted you with the correct vehicle selection , also our finance manager was helpful. Thank you for choosing i95 Nissan for your vehicle needs,

October 08, 2022

There are many lies that were perpetrated by this dealership. #1 being their 30 day drive and decide Guarantee. It is a lie, they will not honor it. They sold us a Certified pre owned vehicle in hor More

by chelsea64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Holdin
Oct 10, 2022 -

I-95 Nissan responded

Mr. Strine, We take our reputation very seriously. We know you drove all the way from Jacksonville because we are competitively priced with the best vehicles. We appreciate your business. We have reviewed the details in this case and we would like it to be known that we did everything within our power to help you exchange your vehicle. To review, you purchased the vehicle on September 10, 2022. After 2 days you called to report an odor in the vehicle. We offered to exchange the vehicle for you at that point. You refused. We then offered to pay to have the vehicle ozone treated for the smell. You agreed to this. Then on Sunday, October 9th (exactly 30 days after purchase) you came to the dealership to return the vehicle. *Note, the 30 day drive and decide covers EXCHANGES not RETURNS.* Although our 30 day drive and decide guarantee covers 500 miles, and you had driven the vehicle 1,500 miles, we STILL offered to exchange the vehicle for you. You would have received your original purchase price in order to select another vehicle. You refused this. There's nothing else we could have done. We did everything in order to keep you as a satisfied customer. We stand by our policy. We will still exchange your vehicle for another, just give us a call.

October 07, 2022

Gezer Garcia was an excellent service advisor, handled my service great and took care of me on the pricing which I had issues with in different stores. Thank you guys ! More

by Carolina Keefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gezer Garcia
Oct 11, 2022 -

I-95 Nissan responded

Carolina, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at I-95 Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 07, 2022

Service area is clean. Greeter is warm and welcoming. The service person was friendly, listened when I spoke and appreciated my explanation. Very pleased with this dealersh More

by stephiestarr51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gezer Garcia
Oct 11, 2022 -

I-95 Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 24, 2022

Very friendly and helpful staff. Stopped in for a service on my Altima. Car was brought in right away. All the work done in a very timely manner at a great price. Want to thank Adan More

by cawegla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernandez, Adan
Aug 27, 2022 -

I-95 Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

August 15, 2022

Andrew was fantastic very knowledgeable and friendly he got me a really good deal,I’m very happy with my new car and definitely I’ll recommend it to friends and family Thanks Andrew!! More

by Concar465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 18, 2022 -

I-95 Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at I-95 Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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