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I-95 Nissan
Riviera Beach, FL
1,319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,319 reviews
Verified Customer
December 16, 2020
I was waiting just for an oil change over 2 1/2 hours. I stepped out to make a phone call and my car is parked outside ready to go. I go back inside to ask why my car is just parked outside and the tech goe stepped out to make a phone call and my car is parked outside ready to go. I go back inside to ask why my car is just parked outside and the tech goes oh sorry i forgot to let you know it’s ready. Very bad service and waste of a day More
by DEE.DIANE96
Employees Worked With
Jay, Mengie Mondesir, Elaine Johnson, Rebekah Bammann
December 15, 2020
I had to come in twice to service my car. I scheduled originally Saturday at 1:30. When I arrived, I was told that they did not have enough time to service my vehicle. I am disappointed I was not called originally Saturday at 1:30. When I arrived, I was told that they did not have enough time to service my vehicle. I am disappointed I was not called and informed prior to my appointment time. I rescheduled for Monday at 10:45 AM. The car needed an oil change filter change tire rotation and I asked for a car wash. They said the wait would be an hour and a half without a car wash 2 1/2 hours with a car wash. I can’t imagine how those few things could take an hour and a half to 2 1/2 hours. I am consistently blown away at how long of a wait it always is to get my vehicle serviced and I’m disappointed with this every time I come. More
by SARAH Hoyos
Employees Worked With
stephen roberts, Rebekah Bammann, steven morrone, Pete Wyman, Peeples Gregory
December 15, 2020
Great experience as always. Thank you Jay for your service. I had a great experience. I love this branch everyone is always ready to help. service. I had a great experience. I love this branch everyone is always ready to help. More
by AlishaDarlene
Employees Worked With
Jay, Ramzan " RAM" Basir, Yefim Koza, Niketa Madeish, Jerry Marc, Elias Barnes, Elaine Johnson, Jimmy Dean, Steven Henriquez, Amir Hood, Noah Knight
December 15, 2020
Great service!Everyone practiced COVID-19 policies, face Great service! Everyone practiced COVID-19 policies, face masks, social distancing, all tables in the waiting area were at least 6 feet apart, tables Great service! Everyone practiced COVID-19 policies, face masks, social distancing, all tables in the waiting area were at least 6 feet apart, tables and chairs were sanitized frequently! More
by melearls
Employees Worked With
stephen roberts, Rebekah Bammann, steven morrone, Pete Wyman, Peeples Gregory
December 15, 2020
great very professional good communication skills do great very professional good communication skills do what they say they're going to do and always on time I will always recommend Nissan to my frien great very professional good communication skills do what they say they're going to do and always on time I will always recommend Nissan to my friends and family More
by SHAYLEGALL
Employees Worked With
Jay
December 15, 2020
Sales- Almost bought a 2019 Nissan Murano.. Advertised price did not include CPO fee, vehicle prep/conditioning fee $1,300 or dealer fee. Sales Mgr Brian explained fees with sales rep. I Understand deale price did not include CPO fee, vehicle prep/conditioning fee $1,300 or dealer fee. Sales Mgr Brian explained fees with sales rep. I Understand dealer profit/fee.. Can live with it. Decent value in CPO.. Thought price was high..but was ready to accept it. Then came the “deal killer”..,,The prep/conditioning fee is total BS. You want me to pay a CPO fee for a Nissan professional to prep/certify car Then, you want me to pay another prep/conditioning charge on top of that. Does that make any sense? Would you accept it as a consumer? Suggest just incorporating this prep/conditioning fee into your advertised price. Too many fees going on here. Gotta be more transparency up front. Service Department- Nice folks work there including Jay who handled my last visit. Good feeling knowing the dealership does great work. Again, biggest opportunity area is to “create a sense of urgency “ in this department. Work harder to do a better job turning vehicles over in a more timely manner. I can not give any better constructive feedback.Customers like myself should not have to wait 2.5-3 hours for an oil change or 5.5 hours for transmission flush.. on a scheduled appointment. This is a perfect example why competition is successful More
by abs1961
Employees Worked With
Jay- Service Department
December 14, 2020
Great service, friendly and helpful service feel good about this dealership. Told all my friends about the great work and friendly sales people and the good deal I got on my new car, thank you and happy about this dealership. Told all my friends about the great work and friendly sales people and the good deal I got on my new car, thank you and happy holidays More
by ULLAOLBA1
Employees Worked With
Elias Barnes, Rebekah Bammann
December 14, 2020
i had excellent experience Antonio was awesome in helping me (5 Stars) financing was good customer service was also good nice clean dealership thank you so much helping me (5 Stars) financing was good customer service was also good nice clean dealership thank you so much More
by Denise
Employees Worked With
Antonio and Ricardo Cortese
December 14, 2020
Great services and staff work was fast.Agent greet me when receiving my car which was polite.Waiting room clean with condiments for pleasure thanks when receiving my car which was polite.Waiting room clean with condiments for pleasure thanks More
by natoyabryan18
Employees Worked With
Clint Fowlkes, Pete Wyman
