I-95 Nissan
Riviera Beach, FL
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Robert Aaron is a quality salesperson. In fact, he is the first salesman I have GENUINELY liked. He is friendly and there is no pressure. It took me three trips to decide on the car i wanted and never once d first salesman I have GENUINELY liked. He is friendly and there is no pressure. It took me three trips to decide on the car i wanted and never once did he become irate that I was not ready to make a decision on the spot. I closed the deal when I was ready and that made all the difference for me. More
Did not feel presured. Was able to take my time and decide. Michael was genuinely a nice person and very helpful. Would recommend this dealership to anyone buying a car. decide. Michael was genuinely a nice person and very helpful. Would recommend this dealership to anyone buying a car. More
This is the 2nd time I've leased a car with Steve Pearl. He has been fabulous, courteous and has given me the best possible deals. I just referred my nephew from a Honda dealership to meet with Steve Pearl. He has been fabulous, courteous and has given me the best possible deals. I just referred my nephew from a Honda dealership to meet with Steve. I've leased other vehicles from Napleton, but Steve has been the only salesperson that has taken the extra step to make the decisions effortless. I will continue to refer friends and family members to Steve Pearl. My next lease will be up next year and I plan on visiting Napleton Nissan. More
I contacted several Nissan dealerships in my area, a few closer to my home. Napaleton did not talk down to me as a woman which others did on the phone. We were paired with Yefim Koza a very personable sales closer to my home. Napaleton did not talk down to me as a woman which others did on the phone. We were paired with Yefim Koza a very personable salesperson. He was outgoing and energetic and made the buying experience a pleasure. My husband and I were greeted by other employees and the Finance manager, Sam was great as well. I got the new Pathfinder, I was happy with the deal and met a group of people who aim to please! More
My experience was superior mostly because the sales people treated my sister and me with respect and did not try to sell us something more than we wanted or different than we wanted. They were attentiv people treated my sister and me with respect and did not try to sell us something more than we wanted or different than we wanted. They were attentive to our needs and listened carefully and exceeded our expectations at negotiating fairly. More
Early on Friday morning November 22 my husband and I started our second day of car shopping. Stopping at Napleton Nissan in West Palm Beach Florida. A sales consultant Tim Mills approached us as we wer started our second day of car shopping. Stopping at Napleton Nissan in West Palm Beach Florida. A sales consultant Tim Mills approached us as we were scanning the lot for a new Nissan Altima. Tim was full of helpful information. It took no time at all for us to choose our style, color and options that suited our needs in a new car. The next step was to negotiate price which I have to say went very smoothly and we feel we got a great deal. Tim made our car shopping experience very enjoyable. I must also add that from the sales manager to the loan finance officer our overall experience was awesome. More
Very nice salesperson. The only thing I would change is the time spent after we took the decision to purchase. It was like never-ending. other than this very nice experience. Will definitely go back. the time spent after we took the decision to purchase. It was like never-ending. other than this very nice experience. Will definitely go back. More
Made an appointment and drove 1 1/2 hours to Napleton's Nissan/Kia. On the web site they had a promotion of 125% of Kelly Blue Book value for your trade in. As I told others of the promotion eve Napleton's Nissan/Kia. On the web site they had a promotion of 125% of Kelly Blue Book value for your trade in. As I told others of the promotion every single person said "no way" , they will never do that", Not going to happen" but me being so very naïve said of course they will I have it right here in writing what else could they do!? HOW WRONG I WAS HOW RIGHT MY FAMILY AND FRIENDS WERE!! They took my 2006 Lexus RX330 out for a look see and returned. My Lexus is fully loaded, AWD, heated seats, sun roof, leather, HID adaptive headlights, headlight washers, rain sensing wipers, Bluetooth, integrated phone, illuminated entry, 18" wheels, power tilt and telescope steering wheel, memory driver, power/heated mirrors and the list goes on and on. Now enter the proclaimed "General Manager" Scott Pipkin who tells me I have no option packages on my Lexus RX330 and I say of course I do I have every option available in 2006 except the leveling which Lexus pulled and D/C, Mr Pipkin said no you don't if you did you would have a third row seat, obviously he knows absolutely nothing about a Lexus RX330 as they NEVER EVER had a third row seat on them! NEVER! I challenged him to look it up on the Lexus site and you will see I have the Premium and the Performance Packages, he refused. He reduced the value of my 2006 Lexus RX 330 with 82000 miles no accidents and great female condition no scratches, no nicks, no dents waxed yearly is worth $6,000 less than KBB because there are no option packages on my Lexus!! I am very upset and tell him he needs to either ask someone that knows what they ar talking about or look it up to which he said no I don't. I told him he either had no integrity or he was just a liar at which time he told me to leave his dealership and I did. Now I drove 1 1/2 hours each way because I thought it was a great deal on exactly the car the color and options I wanted. I was ready to drive it home but not when the very knowledgeable "General Manager" tells me the value of my Lexus is $11,000 and he would go 125% above that which still did not bring it up to the base KBB value... No Thank you and idiot I am not! I asked to speak to someone above Mr. Pipkin to which he responded "ain't no one here gonna talk to you" obviously his education is no better than his knowledge base. Really people help me out here... was he just lying to get out of paying the 125% of KBB value in the Napleton's promotion or did he really not know and refuses to admit he is wrong? Anyway Napleton's lost not just the sale to me. If you are from around the area perhaps you remember Mr. Pipkin from a couple of years ago when Toyota had all of the problems, Napleton's sent out t Toyota owners what looked to be an official recall for their Toyota it was a scam to sell them a Nissan. Mr. Pipkin at the time spoke to every media outlet he found trashing Napleton's for the scam and how wrong it was.... apparently your stripes aren't any different are they Scott? More
Mo was helpful, attentive, and efficient! He patiently went through all the detail of each model he showed me. It was the best car buying experience! I would highly recommend him to everyone it know! went through all the detail of each model he showed me. It was the best car buying experience! I would highly recommend him to everyone it know! More