I-95 Nissan
Riviera Beach, FL
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The service manager who handled me from start to finish understood my car and my needs very well. The work performed was excellent and the extra information provided was very appreciated understood my car and my needs very well. The work performed was excellent and the extra information provided was very appreciated More
The only thing I was not pleased with was the dirt and scuff marks on the inside of my car when I picked it up. I had to ask someone to clean it prior to leaving. scuff marks on the inside of my car when I picked it up. I had to ask someone to clean it prior to leaving. More
Very friendly kind and very friendly kind and courteous Very friendly kind and very friendly kind and courteous courteous came out with updates to my vehicle and got me out in a timely manner Very friendly kind and very friendly kind and courteous courteous came out with updates to my vehicle and got me out in a timely manner More
Great work with Steven Henriquez went above and beyond.. Met my expectations thank you thank you thank you thank you thank you thank you thank you Met my expectations thank you thank you thank you thank you thank you thank you thank you More
My wife and I and my parents have bought four cars from West Palm Beach Nissan and we could not be happier we are looking to get out of my wife’s lease early so we are going to come down and see if we can West Palm Beach Nissan and we could not be happier we are looking to get out of my wife’s lease early so we are going to come down and see if we can make a deal More
I drove 2 hours to get to this dealership. They were supposed to have the car ready to go. Not only was it not ready, they continued to jack me around promising it would only be another 15 minutes. Even supposed to have the car ready to go. Not only was it not ready, they continued to jack me around promising it would only be another 15 minutes. Eventually, I had to leave without the car and make a second trip. That's when I found out there was only one key! A key costs $45, and little or nothing for them to program. Which they claimed the could not do. I texted the salesman to help me get the key made, so that I wouldnt have to wait on my THIRD trip to the dealership. He ignored me, and when I got there I learned that they didnt even have the key blank!!! They offered to order it at my expense, and send it to me so I can have a locksmith program it, also at my expense. I told them not to bother. I was just actually in the market for 2 cars, but theres no way in xxxx I'd consider buying the second one from them. More
West Palm Nissan Uses Fraudulent Business Practices I was going to purchase a 2018 Rogue leftover With $10,000 off MSRP. They tried to add 1495 for useless items such as nitrogen tires, tinting...etc. I was going to purchase a 2018 Rogue leftover With $10,000 off MSRP. They tried to add 1495 for useless items such as nitrogen tires, tinting...etc. Do not shop here. They will scam you and try to get away with murder!!!! More
The worst experience Where do I begin....I came to this location to purchase a newer car than my 2012 altima because I started to experience unsafe issues while traveling Where do I begin....I came to this location to purchase a newer car than my 2012 altima because I started to experience unsafe issues while traveling to and from with my children. I absolutely hate to deal with salespeople but most encounters are inevitable. My salesperson Yasiff, was a decent salesman and tried his hardest to accommodate me to get me within the payment range I needed to be in with being upside down. He wasn't the issue. The issue came after I purchased and signed my contract (mind you, I came with 3 children in tow). A few weeks had passed and I noticed they did not give me what they promised to give for my trade-in and to add insult on top of injury, they added a few policies that range for 199 to 299 to my contract without giving me the option to decline or accept. I reached out to my salesperson for clarification on each policies to determine if they will benefit me or not. He tried to help as best as he could, but he wasn't as quite knowledgeable in the details of one of the policies and instructed me to meet with the financial adviser manager, ( he has a Russian name but I cannot remember his name.) The guy was disrespectful and condescending. Treating me as if I am stupid and would believe the lies he spewed out of his mouth because I am a women. I left even more pissed off and decided to reach out to corporate. After reaching out to their corporate office, I received a call from Karen (in the loyalty department at the Riviera beach location) she assured me she would resolve the issues but needed time to pull my jacket to go over the contract. Needless to say, I've called numerous times, went up to the store and left a hand written message with the receptionist, and have yet to receive any correspondence. I reached back out to the corporate office and was advised that they have contacted her and requested she give me a call back, which still never happened. Corporate advised me that because they are independently owned, they cannot force them to call me back or rectify the situation. This is unacceptable and I regret ever purchasing my car from them. If I didn't love my new car so much, I would've parked it in front of the store and leave the keys at the front desk. That's how pissed I am!!!!!!! if you want to purchase from an honest company, try elsewhere! West Palm Nissian lacks ethics and integrity. More
No 2nd key Bought 2017 new and recently tried 2nd key. Doesn't work. Went to dealership. Refused to replace it and told me salesperson gave me a wrong key. And n Bought 2017 new and recently tried 2nd key. Doesn't work. Went to dealership. Refused to replace it and told me salesperson gave me a wrong key. And no they will not give me 2nd key. Had appt oil change and rotation. All tires had wrong amt or air when I left 3 hrs later. 1st and last Nissan. Back to toyotas. More
Great Car Buying Experience Bryan helped me find my right car without any hassle or pressure. very attentive to my needs and his support staff help complete the experience. Best Bryan helped me find my right car without any hassle or pressure. very attentive to my needs and his support staff help complete the experience. Best car buying experience for my family and I from the start. Highly recommend stopping by if your in the market for a Nissan. More