I-95 Nissan

I went in to get air and my car washed, Becca instantly took the my car to the back and had me out in only a few minutes took the my car to the back and had me out in only a few minutes More

Always professional and quality service! I am always greeted with a smile and by name whenever I bring my car or my wife's car in for service. greeted with a smile and by name whenever I bring my car or my wife's car in for service. More

Everyone was very nice. The required part took a few days so I got a loaner for two days. This 25 word requirement is ridiculous. days so I got a loaner for two days. This 25 word requirement is ridiculous. More

Very happy with the service and my vehicle. Had everything in the computer including the recall. Also gave me info on my other service items included in my extended warranty everything in the computer including the recall. Also gave me info on my other service items included in my extended warranty More

But with reservations the svc adv for my daughter pressured us into unnecessary services i dont feel he was looking out for us just his next ssevice upsell pressured us into unnecessary services i dont feel he was looking out for us just his next ssevice upsell More

Great dealership, friendly staff, great deals, and best of all they make sure you are satisfied. Pete always make sure my car is ready when I need it. of all they make sure you are satisfied. Pete always make sure my car is ready when I need it. More

Steven went above and beyond to take care of us. Totally impressed with the quality he provides. Thanks Again for everything you are an asset to Nissan. impressed with the quality he provides. Thanks Again for everything you are an asset to Nissan. More

I visited the service department for my emergency break system and worked with Steve Morrone. I was told that the sensor was replaced and I left. The error came back and I visited the service dept at t system and worked with Steve Morrone. I was told that the sensor was replaced and I left. The error came back and I visited the service dept at the end of this past December and worked with Stephen Roberts, I was told it would cost me $140 and that there was only a “software update” don’t on the sensor. I explained that I was told it was replaced and he handed me my keys and dismissed me. After speaking to the retention manager the same day, she told me she spoke to my first advisor and that the sensor was replaced at the time and that it wasn’t just a software update. He barely tries to correct the issue and automatically goes into needing to repair. I assumed Nissan warranties the parts that they use for repairs but according to Stephen the part was never changed although I was told on multiple occasions that it was. I left annoyed at this point because I’m getting multiple stories from the same department. I received an email from Stephen Roberts stating that I would receive a survey and I replied stating that I have been waiting for a call back on a “recall” since a Tuesday of the week prior. I received an email back to call him. So I visited the service department agin for the same sensor issue only to be told the same thing again. I was even told “these sensors go out on brand new cars”. He even stated that last time they only performed a calibration and software update when the time prior it was confirmed that the part was replaced. I’m not sure if that was suppose to make me comfortable with my purchase. According to him this can be a repair costing me up to $1100 when no one looked at the car to see what happened with the original repair of that sensor. I don’t know why I was even asked to reach out to have my time wasted again. Especially after reaching via email and being told “I don’t send out emails”. Seems like he partially listens and is quick to respond. Everything else has been great but this is tainting my opinion of this dealership. More

Everything went well .The staff was very polite courteous, respectful and friendly. I couldnt expect anything better. The work was done n a timely manner. They kept me abreast of what was going on courteous, respectful and friendly. I couldnt expect anything better. The work was done n a timely manner. They kept me abreast of what was going on. I was satisfied with the job More

Jay Fowlkes was my service advisor. He was knowledgeable and friendly. I brought my Infiniti there for routine service which was reasonably priced. I would recommend this facility to anyone. and friendly. I brought my Infiniti there for routine service which was reasonably priced. I would recommend this facility to anyone. More