I-90 Nissan

Exceptional Buying Experience We have bought several cars in our lives from all sorts of dealerships. The experience we had at I-90 Nissan was exceptional. We had called ahead to m We have bought several cars in our lives from all sorts of dealerships. The experience we had at I-90 Nissan was exceptional. We had called ahead to make sure the car we had identified was still on the lot. When we arrived, we were greeted immediately by one of the salesmen. When we told him we were looking for Ernie (Carrion), he cheerfully introduced us. Ernie was very professional and upbeat. He quickly got us set up for our test drive. After the test drive he brought us in and we talked price and made an offer. Soon after we were introduced to the Sales Manager, Ted (Sawicki). Ted was also very professional and upbeat. At no time did we feel high pressure. There was some back and forth on the negotiations. We were very upfront about other cars we had appointments to see the rest of the day and they worked hard to come down on price to be competitive. Once we agreed on price, we were out with our new-to-us car within 40 minutes. I will certainly consider the 2 hour drive to I-90 Nissan for our next purchase. More

Exceptional Customer Service Ernie and team were great to work with. The overall experience was exceptional from the moment I walked in. I am a returning customer and would defin Ernie and team were great to work with. The overall experience was exceptional from the moment I walked in. I am a returning customer and would definitely recommend I90 Nissan and purchase from them again. More

Quick and easy Drove right in. Greeted immediately. Signed the papers. 45 minutes out the door. Couldn't be any easier than that service. Great job. No issues Drove right in. Greeted immediately. Signed the papers. 45 minutes out the door. Couldn't be any easier than that service. Great job. No issues More

Peace of mind and of car. Service was timely, efficient and thorough. I was especially pleased that the mechanic was able to make a repair of a part rather than the usual just Service was timely, efficient and thorough. I was especially pleased that the mechanic was able to make a repair of a part rather than the usual just replace. From sales to service this place is the way it should be done. More

BEWARE !!! This dealer does what is best for them with no regard for the customer. The full deal for a car cannot be made until you know your financing opt !!! This dealer does what is best for them with no regard for the customer. The full deal for a car cannot be made until you know your financing options since the trade in price and cost of the vehicle can be still negotiated. This dealership chose to finance us through KeyBank which gave them a hefty bonus and neglected to help us with the mistakes that they made on the paperwork. It would have been better for us to finance through Nissan. Two and a half weeks later I am still dealing with trying to correct the mistakes that the dealership made. In regards to how the car was delivered, nothing was gone over with the new car and as of today I still do not know how to access some of the features. I was able to ask where the gas door was though. We went to the dealership early enough to be out the door quickly, but unfortunately we were made to wait over 2 hours after coming up with an initial deal for Patty to finish the financing with the person before us. We were there right at closing due to a lack of staffing which made a very long 4+ hours. We got the WHAM BAM THANK YOU MAM TREATMENT after signing the papers due to it being time to close! My husband was even asking in his wheelchair on the way out if he got a key for the car as they were closing the door behind us. BEWARE!!! The same owner I believe owns North Olmsted. I have tried reaching out to Mike D’Amato who I was told is the owner who was very rude. He told me that he would reach out to a Diehl, but I never heard from him. VERY POOR SERVICE---WOULD NOT RECOMMEND! More

Great service through out the sales process Excellent overall car buying experience! Service during the sales and finance process was exceptional. Great accommodations made for test drives and d Excellent overall car buying experience! Service during the sales and finance process was exceptional. Great accommodations made for test drives and delivery. Very responsive to questions, no pressure in sales. My family loves the car. Would definitely buy from I-90 Nissan again. More

Excellent Service - Very pleased! Excellent and friendly service. My only complaint is this survey - what's left to say after what I've already stated? Twenty, twenty one, 22, 23 25 - Excellent and friendly service. My only complaint is this survey - what's left to say after what I've already stated? Twenty, twenty one, 22, 23 25 - There's your 25 words. More

Refreshing No pressure. Good new car buying experience. 1st Nissan. So far so good! I would come back for another one when the time comes. Kudos! No pressure. Good new car buying experience. 1st Nissan. So far so good! I would come back for another one when the time comes. Kudos! More

All around great service The staff at I-90 Nissan Alan Rotundo,Chris Peters were exceptional.I would definitely recommend this dealership for sales or service,and will be retu The staff at I-90 Nissan Alan Rotundo,Chris Peters were exceptional.I would definitely recommend this dealership for sales or service,and will be returning. More

Wonderful Experience! It was a wonderful experience visiting I-90 Nissan and interacting with Dan Sas. I would like to extend my heartiest compliments to Dan for handling m It was a wonderful experience visiting I-90 Nissan and interacting with Dan Sas. I would like to extend my heartiest compliments to Dan for handling my queries so well and giving me the appropriate solution by helping me make a purchase decision. Dan's professional attitude, genuine concern and being an exceptional listener makes him a valuable asset to I-90 Nissan and future customers. Once again I would like to thank Dan Sas and I-90 Nissan for giving me such wonderful customer service and making my new Nissan purchase an enjoyable experience . More